Palm Garden of Jacksonville

Nursing Home · Jacksonville, FL

CMS overall rating 3/5 For profit - Corporation

CMS certification number105682

Contact & location

5725 Spring Park Road
Jacksonville, FL 32216
Duval County
Phone
(904) 733-6954
ZIP code
32216 – all care providers

Open in Google Maps

Facility details

Certified beds
120
Residents per day
111.3 (93% occupied)
Ownership
For profit - Corporation
Legal name
Palm Garden of Jacksonville LLC
Chain
Palm Garden Health and Rehabilitation (14 facilities, avg 3.1★)
Medicare certified since
March 14, 1990
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.3
Health inspections★★★★★ 3/5
State avg 2.9
Staffing★★★★★ 3/5
State avg 3.3
Quality measures★★★★★ 3/5
State avg 4.2
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.43 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
0.40 (state 0.73 · U.S. 0.69)
Licensed practical nurses
0.89 (state 0.78 · U.S. 0.86)
Nurse aides
2.13 (state 2.31 · U.S. 2.32)
Weekend total
3.26 (state 3.49 · U.S. 3.42)
Nursing staff turnover
47.0 (state 41.4 · U.S. 45.8)%
RN turnover
46.2 (state 46.0 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 28, 2025
Health deficiencies (last cycle)
6.0 (state 7.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
23 health · 4 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-08-28 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-10-03
2025-08-28 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-10-03
2025-08-28 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-03
2025-08-28 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-03
2025-08-28 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-03
2025-08-28 Provide routine and 24-hour emergency dental care for each resident.
F0790 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-03
2024-09-04 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-04
2024-09-04 Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
F0711 · Nursing and Physician Services Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-04
2023-09-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-10-14
2023-09-14 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-10-14
2023-09-14 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-14
2023-09-14 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-14
2023-09-14 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-14
2023-09-14 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-14
2023-09-14 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-14
2023-09-14 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-14
2023-09-14 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-14
2021-11-19 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2021-12-21
2021-11-19 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2022-02-25
2021-11-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2021-12-21
2021-11-19 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-12-21
2021-11-19 Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
F0742 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-02-25
2021-11-19 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-12-21

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
McCarver, Patsy (individual)5%+ Direct Ownership Interest · 50%
Palm Garden Healthcare Holdings, LLC (organization)5%+ Direct Ownership Interest · 50%
James O. McCarver Qtip Business Marital Trust U/A Dated June 22, 2001, (organization)5%+ Indirect Ownership Interest · 38%
James O. McCarver Residuary Trust Share U/A Dated 06/22/2001 (organization)5%+ Indirect Ownership Interest · 8%
Patsy E. McCarver Trust U/A Dated June 22, 2001 As Amended, Patsy E (organization)5%+ Indirect Ownership Interest · 48%
Pgjax Re,Llc (organization)5%+ Security Interest · NOT APPLICABLE
Regions Bank (organization)5%+ Security Interest · NOT APPLICABLE
Demps, Kenyonn (individual)Administrator · NOT APPLICABLE
Elramady, Dalia (individual)Administrator · NOT APPLICABLE
James O. McCarver Qtip Business Marital Trust U/A Dated June 22, 2001, (organization)Administrator · NOT APPLICABLE
Palm Healthcare Management, LLC (organization)Administrator · NOT APPLICABLE
Patsy E. McCarver Trust U/A Dated June 22, 2001 As Amended, Patsy E (organization)Administrator · NOT APPLICABLE
Pgjax Re,Llc (organization)Administrator · NOT APPLICABLE
Bomberger, Jeffrey (individual)Corporate Officer · NOT APPLICABLE
Chalmers, James (individual)Corporate Officer · NOT APPLICABLE
Greene, Robert (individual)Corporate Officer · NOT APPLICABLE
Demps, Kenyonn (individual)Operational/managerial Control · NOT APPLICABLE
Elramady, Dalia (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Palm Garden of Jacksonville?

Palm Garden of Jacksonville has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Florida.

How many beds does Palm Garden of Jacksonville have?

It has 120 certified beds and cares for about 111 residents per day.

Has Palm Garden of Jacksonville been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Palm Garden of Jacksonville?

It is part of Palm Garden Health and Rehabilitation and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Palm Garden of Jacksonville?

(904) 733-6954. The facility is located at 5725 Spring Park Road, Jacksonville, FL 32216.

Other nursing homes in Jacksonville

Compare all nursing homes in Jacksonville, FL →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.