The Good Samaritan Society-Kissimmee Village

Nursing Home · Kissimmee, FL

CMS overall rating 2/5 Non profit - Corporation

CMS certification number105559

Contact & location

1500 Southgate Drive
Kissimmee, FL 34746
Osceola County
Phone
(407) 846-7201
ZIP code
34746 – all care providers

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Facility details

Certified beds
161
Residents per day
136.6 (85% occupied)
Ownership
Non profit - Corporation
Legal name
The Evangelical Lutheran Good Samaritan Society
Chain
Good Samaritan Society (92 facilities, avg 3.0★)
Medicare certified since
May 20, 1987
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.3
Health inspections★★★★★ 1/5
State avg 2.9
Staffing★★★★★ 5/5
State avg 3.3
Quality measures★★★★★ 4/5
State avg 4.2
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.42 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
0.81 (state 0.73 · U.S. 0.69)
Licensed practical nurses
0.53 (state 0.78 · U.S. 0.86)
Nurse aides
2.08 (state 2.31 · U.S. 2.32)
Weekend total
3.20 (state 3.49 · U.S. 3.42)
Nursing staff turnover
23.2 (state 41.4 · U.S. 45.8)%
RN turnover
19.0 (state 46.0 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
December 11, 2025
Health deficiencies (last cycle)
7.0 (state 7.1 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
22 health · 11 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-12-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-01-23
2025-12-11 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-01-23
2025-12-11 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-23
2025-12-11 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-23
2025-12-11 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-23
2025-12-11 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-23
2025-12-11 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-23
2024-02-01 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-23
2024-02-01 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-23
2024-02-01 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-23
2024-02-01 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-23
2023-11-10 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2023-12-04
2023-08-10 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2023-09-08
2023-08-10 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2023-09-08
2023-08-10 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2023-10-30
2023-08-10 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2023-10-30
2023-08-10 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-30
2023-08-10 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-30
2022-03-24 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-04-25
2022-03-24 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-04-25
2022-03-24 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-04-25
2022-03-24 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2022-04-25

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $11,629 in fines.

DateTypeAmount
2023-11-10Fine$11,629

Ownership & management

NameRoleSince
Sanford (organization)5%+ Direct Ownership Interest
Chappel, Christopher (individual)Contracted Managing Employee · NOT APPLICABLE
Cain, James (individual)Corporate Director · NOT APPLICABLE
Dykhouse, Dana (individual)Corporate Director · NOT APPLICABLE
Engbrecht, Wesley (individual)Corporate Director · NOT APPLICABLE
Gassen, William (individual)Corporate Director · NOT APPLICABLE
Gulsvig, Neil (individual)Corporate Director · NOT APPLICABLE
Herseth Sandlin, Stephanie (individual)Corporate Director · NOT APPLICABLE
Lundeen, Mark (individual)Corporate Director · NOT APPLICABLE
Molbert, Lauris (individual)Corporate Director · NOT APPLICABLE
North, Andrew (individual)Corporate Director · NOT APPLICABLE
Shulkin, David (individual)Corporate Director · NOT APPLICABLE
Teiken, Brent (individual)Corporate Director · NOT APPLICABLE
Ventling-Herrmann, Marnie (individual)Corporate Director · NOT APPLICABLE
Gassen, William (individual)Corporate Officer · NOT APPLICABLE
Middleton, Aimee (individual)Corporate Officer · NOT APPLICABLE
Olson, Nicholas (individual)Corporate Officer · NOT APPLICABLE
Rogers, Michael (individual)Corporate Officer · NOT APPLICABLE
Schema, Nathan (individual)Corporate Officer · NOT APPLICABLE
Fluit, Joel (individual)W-2 Managing Employee · NOT APPLICABLE
Morrison, Tony (individual)W-2 Managing Employee · NOT APPLICABLE
Spies, Dorene (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of The Good Samaritan Society-Kissimmee Village?

The Good Samaritan Society-Kissimmee Village has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Florida.

How many beds does The Good Samaritan Society-Kissimmee Village have?

It has 161 certified beds and cares for about 137 residents per day.

Has The Good Samaritan Society-Kissimmee Village been fined?

Yes. CMS lists 1 penalty totaling $11,629 in the last three years.

Who owns The Good Samaritan Society-Kissimmee Village?

It is part of Good Samaritan Society and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of The Good Samaritan Society-Kissimmee Village?

(407) 846-7201. The facility is located at 1500 Southgate Drive, Kissimmee, FL 34746.

Other nursing homes in Kissimmee

Compare all nursing homes in Kissimmee, FL →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.