West Volusia Healthcare and Rehabilitation Center
Nursing Home · Deltona, FL
CMS certification number105447
Contact & location
1851 Elkcam BlvdDeltona, FL 32725
Volusia County
- Phone
- (386) 789-3769
- ZIP code
- 32725 – all care providers
Facility details
- Certified beds
- 120
- Residents per day
- 112.4 (94% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Deltona Operating LLC
- Chain
- Excelsior Care Group (33 facilities, avg 2.5★)
- Medicare certified since
- September 19, 1983
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.14 (state 3.82 · U.S. 3.86)
- Registered nurses (RN)
- 0.53 (state 0.73 · U.S. 0.69)
- Licensed practical nurses
- 0.50 (state 0.78 · U.S. 0.86)
- Nurse aides
- 2.10 (state 2.31 · U.S. 2.32)
- Weekend total
- 3.11 (state 3.49 · U.S. 3.42)
- Nursing staff turnover
- 48.8 (state 41.4 · U.S. 45.8)%
- RN turnover
- 62.5 (state 46.0 · U.S. 42.9)%
Inspections
- Last standard inspection
- January 30, 2025
- Health deficiencies (last cycle)
- 3.0 (state 7.1 · U.S. 9.3)
- From complaints
- 0
- Infection control citations
- 1
- Citations on record (3 years)
- 21 health · 15 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-01-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-02-23 |
| 2025-01-30 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-02-23 |
| 2025-01-30 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-23 |
| 2025-01-23 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-23 |
| 2024-02-14 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-14 |
| 2023-08-10 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-09-10 |
| 2023-08-10 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-09-10 |
| 2023-02-23 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-03-21 |
| 2023-02-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-04-06 |
| 2023-02-23 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-03-21 |
| 2023-02-23 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-07 |
| 2023-02-23 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-03-21 |
| 2023-02-23 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-07 |
| 2023-02-23 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-07 |
| 2023-02-23 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-06 |
| 2021-07-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2021-08-22 |
| 2021-07-22 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-08-22 |
| 2021-07-22 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-08-22 |
| 2021-07-22 | Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-08-22 |
| 2021-07-22 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-08-22 |
| 2021-07-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-08-22 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
13 penalties in the last three years, including $75,865 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-01-02 | Fine | $4,587 |
| 2023-12-11 | Fine | $13,762 |
| 2023-11-20 | Fine | $4,587 |
| 2023-11-13 | Fine | $4,587 |
| 2023-11-06 | Fine | $4,587 |
| 2023-10-30 | Fine | $4,587 |
| 2023-10-23 | Fine | $4,587 |
| 2023-10-17 | Fine | $4,587 |
| 2023-10-10 | Fine | $4,587 |
| 2023-10-02 | Fine | $4,587 |
| 2023-09-11 | Fine | $13,409 |
| 2023-08-28 | Fine | $3,882 |
| 2023-08-21 | Fine | $3,529 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Deltona Holdco LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| FDZ Consulting LLC (organization) | 5%+ Indirect Ownership Interest | |
| Miller, Yocheved (individual) | 5%+ Indirect Ownership Interest | |
| Zahler, Jacob (individual) | Corporate Officer · NOT APPLICABLE | |
| Zahler, Jacob (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of West Volusia Healthcare and Rehabilitation Center?
West Volusia Healthcare and Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Florida.
How many beds does West Volusia Healthcare and Rehabilitation Center have?
It has 120 certified beds and cares for about 112 residents per day.
Has West Volusia Healthcare and Rehabilitation Center been fined?
Yes. CMS lists 13 penalties totaling $75,865 in the last three years.
Who owns West Volusia Healthcare and Rehabilitation Center?
It is part of Excelsior Care Group and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of West Volusia Healthcare and Rehabilitation Center?
(386) 789-3769. The facility is located at 1851 Elkcam Blvd, Deltona, FL 32725.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.