Willowbrooke Court at ST Andrews Estates
Nursing Home · Boca Raton, FL
CMS certification number105355
Contact & location
6152 N Verde TrailBoca Raton, FL 33433
Palm Beach County
- Phone
- (561) 487-5200
- ZIP code
- 33433 – all care providers
Facility details
- Certified beds
- 89
- Residents per day
- 50.3 (57% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Acts Retirement-Life Communities INC
- Chain
- Acts Retirement-Life Communities (27 facilities, avg 4.7★)
- Medicare certified since
- June 13, 1979
- Participates in
- Medicare and Medicaid
- Continuing care
- Part of a continuing care retirement community
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.17 (state 3.82 · U.S. 3.86)
- Registered nurses (RN)
- 1.34 (state 0.73 · U.S. 0.69)
- Licensed practical nurses
- 0.26 (state 0.78 · U.S. 0.86)
- Nurse aides
- 2.57 (state 2.31 · U.S. 2.32)
- Weekend total
- 3.86 (state 3.49 · U.S. 3.42)
- Nursing staff turnover
- 21.4 (state 41.4 · U.S. 45.8)%
- RN turnover
- 52.9 (state 46.0 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- May 1, 2025
- Health deficiencies (last cycle)
- 8.0 (state 7.1 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 17 health · 6 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-05-01 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-31 |
| 2025-05-01 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-31 |
| 2025-05-01 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-31 |
| 2025-05-01 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-31 |
| 2025-05-01 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-31 |
| 2025-05-01 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-31 |
| 2025-05-01 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-31 |
| 2025-05-01 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-31 |
| 2024-01-25 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-08 |
| 2024-01-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-08 |
| 2024-01-25 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-08 |
| 2024-01-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-08 |
| 2024-01-25 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-08 |
| 2022-09-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-09 |
| 2022-09-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-09 |
| 2022-09-09 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-09 |
| 2022-09-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-10-09 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Acts Management Services, INC. (organization) | Administrator · NOT APPLICABLE | |
| Acts Retirement-Life Communities INC (organization) | Administrator · NOT APPLICABLE | |
| Acts Retirement-Life Communities Management, LLC (organization) | Administrator · NOT APPLICABLE | |
| Ahern, Susan (individual) | Administrator · NOT APPLICABLE | |
| Baker Tilly Advisory Group LP (organization) | Administrator · NOT APPLICABLE | |
| Baker Tilly US LLP (organization) | Administrator · NOT APPLICABLE | |
| Christiansen, Karen (individual) | Administrator · NOT APPLICABLE | |
| Fox, Glenn (individual) | Administrator · NOT APPLICABLE | |
| Fyffe, Sophia (individual) | Administrator · NOT APPLICABLE | |
| Grant, Gerald (individual) | Administrator · NOT APPLICABLE | |
| Pham, Dinh (individual) | Administrator · NOT APPLICABLE | |
| U.S. Bank (organization) | Administrator · NOT APPLICABLE | |
| Allmond, Susan (individual) | Corporate Director · NOT APPLICABLE | |
| Brod, Kathryn (individual) | Corporate Director · NOT APPLICABLE | |
| Callaway, Warren (individual) | Corporate Director · NOT APPLICABLE | |
| Chamberlain, Linda (individual) | Corporate Director · NOT APPLICABLE | |
| Detweiler, Harold (individual) | Corporate Director · NOT APPLICABLE | |
| Esterhai, John (individual) | Corporate Director · NOT APPLICABLE | |
| Gerner, Elric (individual) | Corporate Director · NOT APPLICABLE | |
| Glynn, James (individual) | Corporate Director · NOT APPLICABLE | |
| Grant, Gerald (individual) | Corporate Director · NOT APPLICABLE | |
| Greer, Jason (individual) | Corporate Director · NOT APPLICABLE | |
| Kelly, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Lammers, John (individual) | Corporate Director · NOT APPLICABLE | |
| Lawson, Daniel (individual) | Corporate Director · NOT APPLICABLE | |
| Mashner, Marvin (individual) | Corporate Director · NOT APPLICABLE | |
| Middlebrooks, Daniel (individual) | Corporate Director · NOT APPLICABLE | |
| Reichard, Dawn (individual) | Corporate Director · NOT APPLICABLE | |
| Ahern, Susan (individual) | Corporate Officer · NOT APPLICABLE | |
| Allmond, Susan (individual) | Corporate Officer · NOT APPLICABLE | |
| Christiansen, Karen (individual) | Corporate Officer · NOT APPLICABLE | |
| Esterhai, John (individual) | Corporate Officer · NOT APPLICABLE | |
| Fox, Glenn (individual) | Corporate Officer · NOT APPLICABLE | |
| Gerner, Elric (individual) | Corporate Officer · NOT APPLICABLE | |
| Grant, Gerald (individual) | Corporate Officer · NOT APPLICABLE | |
| Lawson, Daniel (individual) | Corporate Officer · NOT APPLICABLE | |
| Mashner, Marvin (individual) | Corporate Officer · NOT APPLICABLE | |
| Acts Acquisition and Development Company LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Acts Alliance Management LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Acts Communities of Maryland, INC. (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Acts Legacy Foundation, INC. (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Acts Retirement Services, INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Acts Signature Community Services INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Bonita Springs Retirement Village INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Mease Life INC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Acts Management Services, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Acts Retirement-Life Communities INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Acts Retirement-Life Communities Management, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Ahern, Susan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Christiansen, Karen (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Fox, Glenn (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Grant, Gerald (individual) | Operational/managerial Control · NOT APPLICABLE | |
| U.S. Bank (organization) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Willowbrooke Court at ST Andrews Estates?
Willowbrooke Court at ST Andrews Estates has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Florida.
How many beds does Willowbrooke Court at ST Andrews Estates have?
It has 89 certified beds and cares for about 50 residents per day.
Has Willowbrooke Court at ST Andrews Estates been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Willowbrooke Court at ST Andrews Estates?
It is part of Acts Retirement-Life Communities and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Willowbrooke Court at ST Andrews Estates?
(561) 487-5200. The facility is located at 6152 N Verde Trail, Boca Raton, FL 33433.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.