Heather Hill Healthcare Center

Nursing Home · New Port Richey, FL

CMS overall rating 2/5 Non profit - Other

CMS certification number105343

Contact & location

6630 Kentucky Ave
New Port Richey, FL 34653
Pasco County
Phone
(727) 849-6939
ZIP code
34653 – all care providers

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Facility details

Certified beds
105
Residents per day
90.8 (86% occupied)
Ownership
Non profit - Other
Legal name
Heather Hill Nursing Center LLC
Chain
Health Services Management (16 facilities, avg 2.9★)
Medicare certified since
May 1, 1979
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.3
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 3.3
Quality measures★★★★★ 3/5
State avg 4.2
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.44 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
0.57 (state 0.73 · U.S. 0.69)
Licensed practical nurses
0.74 (state 0.78 · U.S. 0.86)
Nurse aides
2.13 (state 2.31 · U.S. 2.32)
Weekend total
3.23 (state 3.49 · U.S. 3.42)
Nursing staff turnover
38.2 (state 41.4 · U.S. 45.8)%
RN turnover
33.3 (state 46.0 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 6, 2024
Health deficiencies (last cycle)
10.0 (state 7.1 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
25 health · 6 fire safety · includes actual harm
DateCitationSeverityStatus
2026-05-20 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2026-06-18
2024-10-22 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-22
2024-06-06 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-06
2024-06-06 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-06
2024-06-06 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-06
2024-06-06 Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
F0847 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-06
2024-06-06 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-06
2024-06-06 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-06
2024-06-06 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-06
2024-06-06 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-06
2024-06-06 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-06
2022-03-16 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-06-07
2022-03-16 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-04-16
2022-03-16 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-04-16
2022-03-16 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-06-07
2022-03-16 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-04-16
2022-03-16 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-04-16
2022-03-16 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-06-07
2022-03-16 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-06-07
2022-03-16 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-04-16
2022-03-16 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-06-07
2022-03-16 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-06-07
2021-01-15 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-02-09
2021-01-15 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-02-09
2021-01-15 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-02-09

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Health Services Management, INC. (organization)5%+ Direct Ownership Interest · 100%
National Health Investors, INC. (organization)5%+ Mortgage Interest · NOT APPLICABLE
Nhi-Reit of Florida, LLC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Dilella, Vincent (individual)Administrator · NOT APPLICABLE
Flores-Dejesus, Lisa (individual)Administrator · NOT APPLICABLE
National Health Investors, INC. (organization)Administrator · NOT APPLICABLE
Nhi-Reit of Florida, LLC (organization)Administrator · NOT APPLICABLE
Baxter, Kevin (individual)Corporate Officer · NOT APPLICABLE
Fisher, Scott (individual)Corporate Officer · NOT APPLICABLE
Jackson, Brian (individual)Corporate Officer · NOT APPLICABLE
Shatz, Jim (individual)Corporate Officer · NOT APPLICABLE
White, Joshua (individual)Corporate Officer · NOT APPLICABLE
Baxter, Kevin (individual)Operational/managerial Control · NOT APPLICABLE
Dilella, Vincent (individual)Operational/managerial Control · NOT APPLICABLE
Fisher, Scott (individual)Operational/managerial Control · NOT APPLICABLE
Flores-Dejesus, Lisa (individual)Operational/managerial Control · NOT APPLICABLE
Health Services Management, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Jackson, Brian (individual)Operational/managerial Control · NOT APPLICABLE
Shatz, Jim (individual)Operational/managerial Control · NOT APPLICABLE
White, Joshua (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Heather Hill Healthcare Center?

Heather Hill Healthcare Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Florida.

How many beds does Heather Hill Healthcare Center have?

It has 105 certified beds and cares for about 91 residents per day.

Has Heather Hill Healthcare Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Heather Hill Healthcare Center?

It is part of Health Services Management and is classified as non profit - other. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Heather Hill Healthcare Center?

(727) 849-6939. The facility is located at 6630 Kentucky Ave, New Port Richey, FL 34653.

Other nursing homes in New Port Richey

Compare all nursing homes in New Port Richey, FL →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.