Groves Center

Nursing Home · Lake Wales, FL

Special Focus Facility Abuse citation For profit - Corporation

CMS certification number105269
CMS lists this nursing home as a Special Focus Facility – a facility with a persistent record of serious quality problems that is inspected more often.
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

512 S 11Th ST
Lake Wales, FL 33853
Polk County
Phone
(863) 676-8502
ZIP code
33853 – all care providers

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Facility details

Certified beds
120
Residents per day
108.6 (91% occupied)
Ownership
For profit - Corporation
Legal name
Groves Rehabilitation Center LLC
Chain
Hearthstone Senior Communities (8 facilities, avg 1.9★)
Medicare certified since
September 11, 1973
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

OverallNot rated
State avg 3.3
Health inspectionsNot rated
State avg 2.9
StaffingNot rated
State avg 3.3
Quality measuresNot rated
State avg 4.2
Long-stay qualityNot rated
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.52 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
0.54 (state 0.73 · U.S. 0.69)
Licensed practical nurses
0.77 (state 0.78 · U.S. 0.86)
Nurse aides
2.21 (state 2.31 · U.S. 2.32)
Weekend total
3.19 (state 3.49 · U.S. 3.42)
Nursing staff turnover
58.2 (state 41.4 · U.S. 45.8)%
RN turnover
88.9 (state 46.0 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
February 4, 2026
Health deficiencies (last cycle)
19.0 (state 7.1 · U.S. 9.3)
From complaints
8
Citations on record (3 years)
49 health · 1 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-02-04 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-03-06
2026-02-04 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-03-06
2026-02-04 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-06
2026-02-04 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-06
2026-02-04 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-06
2026-02-04 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-06
2026-02-04 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-06
2026-02-04 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-06
2026-02-04 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-06
2026-02-04 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-06
2026-02-04 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-06
2025-10-29 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-12-11
2025-10-29 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-12-11
2025-10-29 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-11
2025-10-29 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-11
2025-10-29 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-11
2025-10-29 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-11
2025-10-29 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-11
2025-10-29 Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
F0777 · Administration Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-11
2025-05-28 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-07-23
2025-05-28 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-21
2025-05-28 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-21
2025-05-28 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-21
2025-05-28 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-21
2024-10-01 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-01
2024-10-01 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-01
2024-10-01 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-01
2024-10-01 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-01
2024-01-12 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 L
Immediate jeopardy to resident health or safety		 Corrected 2024-02-12
2024-01-12 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 L
Immediate jeopardy to resident health or safety		 Corrected 2024-02-12
2024-01-12 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection		 L
Immediate jeopardy to resident health or safety		 Corrected 2024-02-12
2024-01-12 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies · complaint inspection		 L
Immediate jeopardy to resident health or safety		 Corrected 2024-02-12
2024-01-12 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies · complaint inspection		 L
Immediate jeopardy to resident health or safety		 Corrected 2024-02-12
2024-01-12 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-02-12
2024-01-12 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-02-12
2024-01-12 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-02-12
2024-01-12 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-12
2024-01-12 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-12
2022-01-27 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-02-26
2022-01-27 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-02-26
2022-01-27 Perform COVID19 testing on residents and staff.
F0886 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-02-26
2022-01-27 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-02-26
2022-01-27 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-02-26
2022-01-27 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-02-26
2022-01-27 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-02-26
2022-01-27 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-02-26
2022-01-27 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-02-26
2022-01-27 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-02-26
2022-01-27 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-02-26

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $291,478 in fines.

DateTypeAmount
2025-10-29Fine$128,925
2024-01-12Fine$162,553

Ownership & management

NameRoleSince
Hearthstone Senior Communities, INC. (organization)5%+ Indirect Ownership Interest · 100%
Consulting Support Services, LLC (organization)Administrator · NOT APPLICABLE
Facility Support Company, LLC (organization)Administrator · NOT APPLICABLE
Kane Financial Services, LLC (organization)Administrator · NOT APPLICABLE
Lebron, Arleen (individual)Administrator · NOT APPLICABLE
Select Rehabilitation, LLC (organization)Administrator · NOT APPLICABLE
Spadola, Cara (individual)Administrator · NOT APPLICABLE
Themis Health Management, LLC (organization)Administrator · NOT APPLICABLE
Garner, Alvin (individual)Corporate Officer · NOT APPLICABLE
Jaffe, Howard (individual)Corporate Officer · NOT APPLICABLE
Rombold, Lori (individual)Corporate Officer · NOT APPLICABLE
Wyatt, Brian (individual)Corporate Officer · NOT APPLICABLE
Consulting Support Services, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Facility Support Company, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Kane Financial Services, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Lebron, Arleen (individual)Operational/managerial Control · NOT APPLICABLE
Spadola, Cara (individual)Operational/managerial Control · NOT APPLICABLE
Themis Health Management, LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

How many beds does Groves Center have?

It has 120 certified beds and cares for about 109 residents per day.

Has Groves Center been fined?

Yes. CMS lists 2 penalties totaling $291,478 in the last three years.

Who owns Groves Center?

It is part of Hearthstone Senior Communities and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Groves Center?

(863) 676-8502. The facility is located at 512 S 11Th ST, Lake Wales, FL 33853.

Other nursing homes in Lake Wales

Compare all nursing homes in Lake Wales, FL →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.