New Castle Health and Rehabilitation Center
Nursing Home · New Castle, DE
CMS certification number085039
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.
Contact & location
32 Buena Vista DriveNew Castle, DE 19720
New Castle County
- Phone
- (302) 328-2580
- ZIP code
- 19720 – all care providers
Facility details
- Certified beds
- 120
- Residents per day
- 113.5 (95% occupied)
- Ownership
- For profit - Corporation
- Legal name
- New Castle Health & Rehabilitation Center LLC
- Chain
- Saber Healthcare Group (126 facilities, avg 2.9★)
- Medicare certified since
- February 15, 1991
- Participates in
- Medicare and Medicaid
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.82 (state 4.35 · U.S. 3.86)
- Registered nurses (RN)
- 0.98 (state 0.97 · U.S. 0.69)
- Licensed practical nurses
- 0.70 (state 0.98 · U.S. 0.86)
- Nurse aides
- 2.14 (state 2.40 · U.S. 2.32)
- Weekend total
- 3.44 (state 3.89 · U.S. 3.42)
- Nursing staff turnover
- 45.6 (state 41.3 · U.S. 45.8)%
- RN turnover
- 55.2 (state 41.2 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- December 13, 2025
- Health deficiencies (last cycle)
- 13.0 (state 10.5 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 47 health · 3 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-13 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
J Immediate jeopardy to resident health or safety |
Corrected 2025-12-26 |
| 2025-12-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2025-12-26 |
| 2025-12-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-12-26 |
| 2025-12-13 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-12-26 |
| 2025-12-13 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-26 |
| 2025-12-13 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-26 |
| 2025-12-13 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-26 |
| 2025-12-13 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-26 |
| 2025-12-13 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-26 |
| 2025-12-13 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-26 |
| 2025-12-13 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-26 |
| 2025-12-13 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-26 |
| 2025-12-13 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. F0909 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-26 |
| 2025-05-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-05-27 |
| 2025-05-06 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-27 |
| 2025-05-06 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-27 |
| 2025-05-06 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-27 |
| 2025-05-06 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-27 |
| 2024-11-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2024-11-26 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2024-11-26 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2024-11-26 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2024-11-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2024-11-26 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2024-11-26 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2024-11-26 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2024-11-26 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. F0691 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2024-11-26 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2024-02-01 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Plan the resident's discharge to meet the resident's goals and needs. F0660 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
| 2024-02-01 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-08 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $47,300 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-12-13 | Fine | $28,776 |
| 2025-05-06 | Fine | $18,524 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| B&B Reimbursement Consulting INC. (organization) | Administrator · NOT APPLICABLE | |
| Benjamin N. Volpe Family Dynasty Trust (Dated December 29, 2020) (organization) | Administrator · NOT APPLICABLE | |
| BNV Dynasty LLC (organization) | Administrator · NOT APPLICABLE | |
| Carroll, Michelle (individual) | Administrator · NOT APPLICABLE | |
| Citrin Cooperman Advisors LLC (organization) | Administrator · NOT APPLICABLE | |
| Decanted William I. Weisberg Family Dynasty Trust (Dated Sept 30, 2020 (organization) | Administrator · NOT APPLICABLE | |
| New Castle Re Group LLC (organization) | Administrator · NOT APPLICABLE | |
| Nicoluzakis, Gregory (individual) | Administrator · NOT APPLICABLE | |
| Rastogi, Ritu (individual) | Administrator · NOT APPLICABLE | |
| Saber Governance LLC (organization) | Administrator · NOT APPLICABLE | |
| Saber Healthcare Group LLC (organization) | Administrator · NOT APPLICABLE | |
| SHG Management LLC (organization) | Administrator · NOT APPLICABLE | |
| SHG Rez LLC (organization) | Administrator · NOT APPLICABLE | |
| Slocum, Daesha (individual) | Administrator · NOT APPLICABLE | |
| Volpe, Benjamin (individual) | Administrator · NOT APPLICABLE | |
| Weisberg, William (individual) | Administrator · NOT APPLICABLE | |
| Wiw Dynasty LLC (organization) | Administrator · NOT APPLICABLE | |
| Ziegler Financing Corporation (organization) | Administrator · NOT APPLICABLE | |
| Volpe, Benjamin (individual) | Corporate Director · NOT APPLICABLE | |
| Weisberg, William (individual) | Corporate Director · NOT APPLICABLE | |
| Nicoluzakis, Gregory (individual) | Corporate Officer · NOT APPLICABLE | |
| Volpe, Benjamin (individual) | Corporate Officer · NOT APPLICABLE | |
| Weisberg, William (individual) | Corporate Officer · NOT APPLICABLE | |
| Weisberg, William (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Carroll, Michelle (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rastogi, Ritu (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Saber Governance LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| SHG Management LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Slocum, Daesha (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of New Castle Health and Rehabilitation Center?
New Castle Health and Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Delaware.
How many beds does New Castle Health and Rehabilitation Center have?
It has 120 certified beds and cares for about 114 residents per day.
Has New Castle Health and Rehabilitation Center been fined?
Yes. CMS lists 2 penalties totaling $47,300 in the last three years.
Who owns New Castle Health and Rehabilitation Center?
It is part of Saber Healthcare Group and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of New Castle Health and Rehabilitation Center?
(302) 328-2580. The facility is located at 32 Buena Vista Drive, New Castle, DE 19720.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.