Willowbrooke Court Skilled Center at Manor House

Nursing Home · Seaford, DE

CMS overall rating 5/5 Non profit - Corporation

CMS certification number085009

Contact & location

1001 Middleford Road
Seaford, DE 19973
Sussex County
Phone
(302) 629-4593
ZIP code
19973 – all care providers

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Facility details

Certified beds
15
Residents per day
10.8 (72% occupied)
Ownership
Non profit - Corporation
Legal name
Acts Retirement-Life Communities INC
Chain
Acts Retirement-Life Communities (27 facilities, avg 4.7★)
Medicare certified since
November 16, 1967
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.3
Health inspections★★★★★ 5/5
State avg 2.7
Staffing★★★★★ 5/5
State avg 4.0
Quality measures★★★★★ 5/5
State avg 4.0
Long-stay qualityNot rated
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.05 (state 4.35 · U.S. 3.86)
Registered nurses (RN)
1.25 (state 0.97 · U.S. 0.69)
Licensed practical nurses
0.80 (state 0.98 · U.S. 0.86)
Nurse aides
2.00 (state 2.40 · U.S. 2.32)
Weekend total
3.57 (state 3.89 · U.S. 3.42)
Nursing staff turnover
23.1 (state 41.3 · U.S. 45.8)%
RN turnover
—
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 6, 2025
Health deficiencies (last cycle)
3.0 (state 10.5 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
7 health · 0 fire safety
DateCitationSeverityStatus
2025-05-06 Assure that each resident’s assessment is updated at least once every 3 months.
F0638 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-13
2025-05-06 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-17
2025-05-06 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-17
2024-06-03 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-13
2024-06-03 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-13
2023-06-21 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-07
2023-06-21 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-07

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Acts Management Services, INC. (organization)Administrator · NOT APPLICABLE
Acts Retirement-Life Communities INC (organization)Administrator · NOT APPLICABLE
Acts Retirement-Life Communities Management, LLC (organization)Administrator · NOT APPLICABLE
Ahern, Susan (individual)Administrator · NOT APPLICABLE
Baker Tilly Advisory Group LP (organization)Administrator · NOT APPLICABLE
Baker Tilly US LLP (organization)Administrator · NOT APPLICABLE
Christiansen, Karen (individual)Administrator · NOT APPLICABLE
Fox, Glenn (individual)Administrator · NOT APPLICABLE
Grant, Gerald (individual)Administrator · NOT APPLICABLE
Janney, Brian (individual)Administrator · NOT APPLICABLE
Kupa, Joseph (individual)Administrator · NOT APPLICABLE
U.S. Bank (organization)Administrator · NOT APPLICABLE
Allmond, Susan (individual)Corporate Director · NOT APPLICABLE
Brod, Kathryn (individual)Corporate Director · NOT APPLICABLE
Callaway, Warren (individual)Corporate Director · NOT APPLICABLE
Chamberlain, Linda (individual)Corporate Director · NOT APPLICABLE
Christiansen, Karen (individual)Corporate Director · NOT APPLICABLE
Detweiler, Harold (individual)Corporate Director · NOT APPLICABLE
Esterhai, John (individual)Corporate Director · NOT APPLICABLE
Gerner, Elric (individual)Corporate Director · NOT APPLICABLE
Glynn, James (individual)Corporate Director · NOT APPLICABLE
Grant, Gerald (individual)Corporate Director · NOT APPLICABLE
Greer, Jason (individual)Corporate Director · NOT APPLICABLE
Kelly, Michael (individual)Corporate Director · NOT APPLICABLE
Lammers, John (individual)Corporate Director · NOT APPLICABLE
Lawson, Daniel (individual)Corporate Director · NOT APPLICABLE
Mashner, Marvin (individual)Corporate Director · NOT APPLICABLE
Middlebrooks, Daniel (individual)Corporate Director · NOT APPLICABLE
Reichard, Dawn (individual)Corporate Director · NOT APPLICABLE
Ahern, Susan (individual)Corporate Officer · NOT APPLICABLE
Allmond, Susan (individual)Corporate Officer · NOT APPLICABLE
Christiansen, Karen (individual)Corporate Officer · NOT APPLICABLE
Fox, Glenn (individual)Corporate Officer · NOT APPLICABLE
Gerner, Elric (individual)Corporate Officer · NOT APPLICABLE
Grant, Gerald (individual)Corporate Officer · NOT APPLICABLE
Lawson, Daniel (individual)Corporate Officer · NOT APPLICABLE
Mashner, Marvin (individual)Corporate Officer · NOT APPLICABLE
Acts Acquisition and Development Company LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Alliance Management LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Communities of Maryland, INC. (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Legacy Foundation, INC. (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Retirement Services, INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Retirement-Life Communities Management, LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Signature Community Services INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Bonita Springs Retirement Village INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Mease Life INC (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Management Services, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Acts Retirement-Life Communities INC (organization)Operational/managerial Control · NOT APPLICABLE
Acts Retirement-Life Communities Management, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Ahern, Susan (individual)Operational/managerial Control · NOT APPLICABLE
Christiansen, Karen (individual)Operational/managerial Control · NOT APPLICABLE
Fox, Glenn (individual)Operational/managerial Control · NOT APPLICABLE
Grant, Gerald (individual)Operational/managerial Control · NOT APPLICABLE
U.S. Bank (organization)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Willowbrooke Court Skilled Center at Manor House?

Willowbrooke Court Skilled Center at Manor House has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Delaware.

How many beds does Willowbrooke Court Skilled Center at Manor House have?

It has 15 certified beds and cares for about 11 residents per day.

Has Willowbrooke Court Skilled Center at Manor House been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Willowbrooke Court Skilled Center at Manor House?

It is part of Acts Retirement-Life Communities and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Willowbrooke Court Skilled Center at Manor House?

(302) 629-4593. The facility is located at 1001 Middleford Road, Seaford, DE 19973.

Other nursing homes in Seaford

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.