Twin Maples Healthcare, INC
Nursing Home · Durham, CT
CMS certification number075431
Contact & location
809 New Haven Road #RDurham, CT 06422
Lower Ct River Vly County
- Phone
- (860) 349-1041
- ZIP code
- 06422 – all care providers
Facility details
- Certified beds
- 44
- Residents per day
- 42.9 (98% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Twin Maples Health Care Facility
- Medicare certified since
- March 1, 2003
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.18 (state 3.73 · U.S. 3.86)
- Registered nurses (RN)
- 0.80 (state 0.69 · U.S. 0.69)
- Licensed practical nurses
- 0.41 (state 0.82 · U.S. 0.86)
- Nurse aides
- 1.97 (state 2.22 · U.S. 2.32)
- Weekend total
- 2.77 (state 3.37 · U.S. 3.42)
- Nursing staff turnover
- 35.3 (state 37.4 · U.S. 45.8)%
- RN turnover
- 33.3 (state 38.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- May 22, 2025
- Health deficiencies (last cycle)
- 10.0 (state 13.4 · U.S. 9.3)
- From complaints
- 4
- Citations on record (3 years)
- 27 health · 6 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-19 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-18 |
| 2025-10-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-12-05 |
| 2025-10-09 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-21 |
| 2025-07-03 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. F0808 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-16 |
| 2025-05-22 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-06-09 |
| 2025-05-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-09 |
| 2025-05-22 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-09 |
| 2025-05-22 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-09 |
| 2025-05-22 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-09 |
| 2025-05-22 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-09 |
| 2025-05-22 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-09 |
| 2024-11-12 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-03 |
| 2024-08-13 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-30 |
| 2024-02-02 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-20 |
| 2024-02-02 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-20 |
| 2023-06-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-09 |
| 2023-06-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-09 |
| 2023-06-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-08 |
| 2023-06-22 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-09 |
| 2023-06-22 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-09 |
| 2023-06-22 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-09 |
| 2023-06-22 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-09 |
| 2023-06-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-09 |
| 2023-06-22 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-09 |
| 2023-06-22 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. F0810 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-09 |
| 2023-06-22 | Have enough backup water supply for essential areas of the nursing home. F0922 · Environmental Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2023-08-09 |
| 2021-07-14 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-07-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $24,928 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-10-09 | Fine | $24,928 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Caron, John (individual) | Administrator · NOT APPLICABLE | |
| Jackson, Shelley (individual) | Administrator · NOT APPLICABLE | |
| Jackson, Theodore (individual) | Administrator · NOT APPLICABLE | |
| Walaliyadda, Anuruddha (individual) | Administrator · NOT APPLICABLE | |
| Jackson, Shelley (individual) | Corporate Officer · NOT APPLICABLE | |
| Jackson, Theodore (individual) | Corporate Officer · NOT APPLICABLE | |
| Jackson, Shelley (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Jackson, Theodore (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Jackson, Shelley (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Jackson, Theodore (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Caron, John (individual) | Operational/managerial Control · NOT APPLICABLE | |
| D'amico, Michele (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jackson, Shelley (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jackson, Theodore (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Walaliyadda, Anuruddha (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Twin Maples Healthcare, INC?
Twin Maples Healthcare, INC has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Connecticut.
How many beds does Twin Maples Healthcare, INC have?
It has 44 certified beds and cares for about 43 residents per day.
Has Twin Maples Healthcare, INC been fined?
Yes. CMS lists 1 penalty totaling $24,928 in the last three years.
What is the phone number of Twin Maples Healthcare, INC?
(860) 349-1041. The facility is located at 809 New Haven Road #R, Durham, CT 06422.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.