Ingraham Manor Rehab and Nursing

Nursing Home · Bristol, CT

CMS overall rating 2/5 Non profit - Corporation

CMS certification number075329

Contact & location

400 N Main ST
Bristol, CT 06010
Naugatuck Vly County
Phone
(860) 584-3400
ZIP code
06010 – all care providers

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Facility details

Certified beds
128
Residents per day
110.8 (87% occupied)
Ownership
Non profit - Corporation
Legal name
Im Opco LLC
Medicare certified since
December 29, 1989
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.2
Quality measures★★★★★ 2/5
State avg 3.6
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.88 (state 3.73 · U.S. 3.86)
Registered nurses (RN)
0.53 (state 0.69 · U.S. 0.69)
Licensed practical nurses
0.97 (state 0.82 · U.S. 0.86)
Nurse aides
2.38 (state 2.22 · U.S. 2.32)
Weekend total
3.45 (state 3.37 · U.S. 3.42)
Nursing staff turnover
38.1 (state 37.4 · U.S. 45.8)%
RN turnover
22.2 (state 38.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
October 27, 2023
Health deficiencies (last cycle)
10.0 (state 13.4 · U.S. 9.3)
From complaints
6
Citations on record (3 years)
17 health · 6 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-02-20 Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
F0678 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Past Non-Compliance
2026-02-20 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-19
2026-02-20 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-19
2025-11-18 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-11-19
2025-09-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-11-06
2025-09-08 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-11-06
2023-10-27 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-12-09
2023-10-27 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-12-09
2023-10-27 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-12-09
2023-10-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-12-09
2023-09-06 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-09
2021-08-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2021-10-20
2021-08-23 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-10-31
2021-08-23 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-10-31
2021-08-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-10-31
2019-04-26 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-06-07
2019-04-26 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-06-07

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $34,369 in fines.

DateTypeAmount
2026-02-20Fine$14,901
2025-09-08Fine$11,190
2025-09-08Fine$8,278

Ownership & management

NameRoleSince
Shakow, Rachel (individual)5%+ Direct Ownership Interest · 99%
Elaba, Wilfred (individual)Administrator · NOT APPLICABLE
Im Management LLC (organization)Administrator · NOT APPLICABLE
LTC Consulting Services LLC (organization)Administrator · NOT APPLICABLE
Tkacz, Christine (individual)Administrator · NOT APPLICABLE
Shakow, Rachel (individual)Managing Control - Governing Body · NOT APPLICABLE
Altows, Kamal (individual)Operational/managerial Control · NOT APPLICABLE
Elaba, Wilfred (individual)Operational/managerial Control · NOT APPLICABLE
Shakow, Rachel (individual)Operational/managerial Control · NOT APPLICABLE
Tkacz, Christine (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Ingraham Manor Rehab and Nursing?

Ingraham Manor Rehab and Nursing has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Connecticut.

How many beds does Ingraham Manor Rehab and Nursing have?

It has 128 certified beds and cares for about 111 residents per day.

Has Ingraham Manor Rehab and Nursing been fined?

Yes. CMS lists 3 penalties totaling $34,369 in the last three years.

What is the phone number of Ingraham Manor Rehab and Nursing?

(860) 584-3400. The facility is located at 400 N Main ST, Bristol, CT 06010.

Other nursing homes in Bristol

Compare all nursing homes in Bristol, CT →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.