Civita Care Bayview

CMS star ratings

Overall★★★★★ 1/5

State avg 3.0

Health inspections★★★★★ 1/5

State avg 2.8

Staffing★★★★★ 4/5

State avg 3.2

Quality measures★★★★★ 2/5

State avg 3.6

Long-stay quality★★★★★ 1/5

Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.42 (state 3.73 · U.S. 3.86)
Registered nurses (RN): 0.44 (state 0.69 · U.S. 0.69)
Licensed practical nurses: 0.89 (state 0.82 · U.S. 0.86)
Nurse aides: 2.08 (state 2.22 · U.S. 2.32)
Weekend total: 3.14 (state 3.37 · U.S. 3.42)
Nursing staff turnover: 19.1 (state 37.4 · U.S. 45.8)%
RN turnover: 23.1 (state 38.6 · U.S. 42.9)%
Administrators who left: 1 in the last year

Inspections

Last standard inspection: December 3, 2025
Health deficiencies (last cycle): 23.0 (state 13.4 · U.S. 9.3)
From complaints: 12
Citations on record (3 years): 41 health · 20 fire safety · includes immediate jeopardy

Date	Citation	Severity	Status
2026-05-13	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2026-06-22
2026-05-13	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-06-22
2026-05-13	Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-06-22
2026-05-13	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-06-22
2026-05-13	Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-06-22
2026-05-13	Provide routine and 24-hour emergency dental care for each resident. F0790 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-06-22
2026-03-04	Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection	J Immediate jeopardy to resident health or safety	Past Non-Compliance
2026-01-13	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Corrected 2026-03-03
2026-01-13	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-03-03
2025-12-04	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection	E No actual harm, potential for more than minimal harm	Corrected 2026-01-14
2025-12-04	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2026-01-14
2025-12-03	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2026-01-13
2025-12-03	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2026-01-13
2025-12-03	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2026-01-13
2025-12-03	Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). F0603 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2026-01-13
2025-12-03	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2026-01-13
2025-12-03	Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2026-01-13
2025-12-03	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-01-13
2025-12-03	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-01-13
2025-12-03	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2026-01-13
2025-12-03	Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies	C No actual harm, potential for minimal harm	Corrected 2026-01-13
2025-12-03	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies	B No actual harm, potential for minimal harm	Corrected 2026-01-13
2025-12-03	Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies	B No actual harm, potential for minimal harm	Corrected 2026-01-13
2025-08-11	Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-09-26
2024-07-11	Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-08-22
2024-07-11	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-08-22
2024-07-11	Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-08-22
2024-07-11	Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. F0836 · Administration Deficiencies · complaint inspection	C No actual harm, potential for minimal harm	Corrected 2024-08-22
2024-01-30	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-03-12
2024-01-30	Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. F0711 · Nursing and Physician Services Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-03-12
2024-01-30	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-03-12
2024-01-30	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-03-12
2024-01-30	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-03-12
2024-01-30	Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-03-12
2024-01-30	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-03-12
2024-01-30	Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies	B No actual harm, potential for minimal harm	Corrected 2024-03-12
2021-10-26	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-12-06
2021-10-26	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-12-06
2021-10-26	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-12-06
2021-10-26	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-12-06
2021-10-26	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-12-06

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $23,179 in fines.

Date	Type	Amount
2025-12-04	Fine	$14,901
2025-12-04	Fine	$8,278

Ownership & management

Name	Role	Since
Santilli, Lawrence (individual)	5%+ Direct Ownership Interest · 33%
Mosier, Michael (individual)	Corporate Director · NOT APPLICABLE
Athena Health Care Associates, INC. (organization)	Operational/managerial Control · NOT APPLICABLE
Mosier, Michael (individual)	W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Civita Care Bayview?

Civita Care Bayview has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Connecticut.

How many beds does Civita Care Bayview have?

It has 127 certified beds and cares for about 115 residents per day.

Has Civita Care Bayview been fined?

Yes. CMS lists 2 penalties totaling $23,179 in the last three years.

Who owns Civita Care Bayview?

It is part of Athena Healthcare Systems and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Civita Care Bayview?

(860) 444-1175. The facility is located at 301 Rope Ferry RD, Waterford, CT 06385.

Other nursing homes in Waterford

Greentree Manor Nursing and Rehabilitation Center Nursing Home · Waterford, CT · 90 beds ★
New London Sub-Acute and Nursing Nursing Home · Waterford, CT · 120 beds ★

Compare all nursing homes in Waterford, CT →

Contact & location

Facility details