Havencare at Litchfield Woods
Nursing Home · Torrington, CT
CMS certification number075319
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
255 Roberts STTorrington, CT 06790
Nw Hills County
- Phone
- (860) 489-5801
- ZIP code
- 06790 – all care providers
Facility details
- Certified beds
- 160
- Residents per day
- 146.9 (92% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Litchfield Opco LLC
- Medicare certified since
- July 19, 1988
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.54 (state 3.73 · U.S. 3.86)
- Registered nurses (RN)
- 0.58 (state 0.69 · U.S. 0.69)
- Licensed practical nurses
- 0.78 (state 0.82 · U.S. 0.86)
- Nurse aides
- 2.18 (state 2.22 · U.S. 2.32)
- Weekend total
- 3.26 (state 3.37 · U.S. 3.42)
- Nursing staff turnover
- 33.3 (state 37.4 · U.S. 45.8)%
- RN turnover
- 31.8 (state 38.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- July 21, 2025
- Health deficiencies (last cycle)
- 17.0 (state 13.4 · U.S. 9.3)
- From complaints
- 5
- Citations on record (3 years)
- 66 health · 1 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-05 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-05 |
| 2026-05-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Past Non-Compliance |
| 2025-09-04 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-06 |
| 2025-09-04 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-06 |
| 2025-09-04 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-06 |
| 2025-07-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2025-09-10 |
| 2025-07-21 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-10 |
| 2025-07-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-10 |
| 2025-07-21 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-10 |
| 2025-07-21 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-10 |
| 2025-07-21 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-10 |
| 2025-07-21 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-10 |
| 2025-07-21 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-10 |
| 2025-07-21 | Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-10 |
| 2025-07-21 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-09-10 |
| 2025-07-21 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-09-10 |
| 2025-07-21 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-09-10 |
| 2025-02-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-08 |
| 2025-01-30 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-01-30 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-01-30 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2024-08-02 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2024-08-02 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2024-08-02 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2024-08-02 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. F0559 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2024-08-02 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2024-08-02 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2024-08-02 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2024-08-02 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. F0620 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2024-08-02 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2024-08-02 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2024-08-02 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2024-08-02 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2024-08-02 | Plan the resident's discharge to meet the resident's goals and needs. F0660 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2024-08-02 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2024-08-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-06 |
| 2024-05-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-26 |
| 2024-05-28 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-26 |
| 2024-04-18 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-30 |
| 2024-04-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-30 |
| 2024-03-04 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-14 |
| 2024-03-04 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-14 |
| 2024-01-02 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-02-13 |
| 2024-01-02 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-02-13 |
| 2023-11-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-01-10 |
| 2023-11-29 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-10 |
| 2023-11-29 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-10 |
| 2023-11-29 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-10 |
| 2023-11-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-10 |
| 2023-11-29 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-10 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $7,901 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-03-04 | Payment Denial | 22 days payment denial |
| 2023-11-29 | Fine | $7,901 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Litchfield Holdco LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Jek Irrv TR II (organization) | 5%+ Indirect Ownership Interest | |
| NMJ Irrv TR II (organization) | 5%+ Indirect Ownership Interest | |
| Yds Holdco LLC (organization) | 5%+ Indirect Ownership Interest | |
| Yds TR (organization) | 5%+ Indirect Ownership Interest | |
| Cohen, Jesse (individual) | Administrator · NOT APPLICABLE | |
| Ehrenfeld, Eugene (individual) | Administrator · NOT APPLICABLE | |
| Jek Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| NMJ Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| White Deer Investments, LLC (organization) | Administrator · NOT APPLICABLE | |
| Wilkens, Raymond (individual) | Administrator · NOT APPLICABLE | |
| Zadun III Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Zadun III Investment LLC (organization) | Administrator · NOT APPLICABLE | |
| Ziii Roberts Street Real Property, LLC (organization) | Administrator · NOT APPLICABLE | |
| Shapiro, Yitzchok (individual) | Corporate Director · NOT APPLICABLE | |
| Shapiro, Yitzchok (individual) | Corporate Officer · NOT APPLICABLE | |
| Jakobovits, Nathan (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Kagan, Jeffrey (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Shapiro, Yitzchok (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Jakobovits, Nathan (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Shapiro, Yitzchok (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Cohen, Jesse (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Havencare Management LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Jakobovits, Nathan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Kagan, Jeffrey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wilkens, Raymond (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Havencare at Litchfield Woods?
Havencare at Litchfield Woods has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Connecticut.
How many beds does Havencare at Litchfield Woods have?
It has 160 certified beds and cares for about 147 residents per day.
Has Havencare at Litchfield Woods been fined?
Yes. CMS lists 2 penalties totaling $7,901 in the last three years.
What is the phone number of Havencare at Litchfield Woods?
(860) 489-5801. The facility is located at 255 Roberts ST, Torrington, CT 06790.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.