Riverside Health & Rehabilitation Center
Nursing Home · East Hartford, CT
CMS certification number075257
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
745 Main STEast Hartford, CT 06108
Capitol County
- Phone
- (860) 289-2791
- ZIP code
- 06108 – all care providers
Facility details
- Certified beds
- 345
- Residents per day
- 283.7 (82% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Riverside Health Care Center, INC.
- Chain
- National Health Care Associates (42 facilities, avg 3.2★)
- Medicare certified since
- May 1, 1976
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.80 (state 3.73 · U.S. 3.86)
- Registered nurses (RN)
- 0.62 (state 0.69 · U.S. 0.69)
- Licensed practical nurses
- 0.90 (state 0.82 · U.S. 0.86)
- Nurse aides
- 2.28 (state 2.22 · U.S. 2.32)
- Weekend total
- 3.49 (state 3.37 · U.S. 3.42)
- Nursing staff turnover
- 21.9 (state 37.4 · U.S. 45.8)%
- RN turnover
- 46.7 (state 38.6 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- January 22, 2026
- Health deficiencies (last cycle)
- 15.0 (state 13.4 · U.S. 9.3)
- From complaints
- 4
- Citations on record (3 years)
- 43 health · 2 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-01-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-02-26 |
| 2026-01-22 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-02-26 |
| 2026-01-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-02-26 |
| 2026-01-22 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-26 |
| 2026-01-22 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-26 |
| 2026-01-22 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-26 |
| 2026-01-22 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-26 |
| 2026-01-22 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-26 |
| 2026-01-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-26 |
| 2026-01-22 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-26 |
| 2026-01-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-26 |
| 2025-12-30 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Past Non-Compliance |
| 2025-11-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-25 |
| 2025-08-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-08-14 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. F0742 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-04-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-04-01 |
| 2025-03-11 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-30 |
| 2025-01-22 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-17 |
| 2025-01-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-07 |
| 2025-01-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-03 |
| 2025-01-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-03 |
| 2025-01-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-03 |
| 2024-01-10 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-02-11 |
| 2024-01-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-02-11 |
| 2024-01-10 | Provide appropriate foot care. F0687 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-11 |
| 2024-01-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-11 |
| 2024-01-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-11 |
| 2024-01-10 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-11 |
| 2024-01-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-11 |
| 2024-01-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-11 |
| 2024-01-10 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-11 |
| 2023-11-14 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-18 |
| 2023-08-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2023-10-05 |
| 2023-08-01 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-05 |
| 2023-08-01 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. F0835 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-05 |
| 2021-08-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-10-01 |
| 2021-08-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-10-01 |
| 2021-08-27 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-10-08 |
| 2021-08-27 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-10-08 |
| 2021-08-27 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-10-08 |
| 2021-08-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-10-01 |
| 2021-08-27 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-10-08 |
| 2021-08-27 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-10-08 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $46,125 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-03-11 | Fine | $12,715 |
| 2024-01-10 | Fine | $33,410 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Brown, Pearl (individual) | 5%+ Direct Ownership Interest | |
| David Smilovitz Trust (organization) | 5%+ Direct Ownership Interest · 5% | |
| Izask Keller S Corp Life Estate Trust Fbo Hymie Keller (organization) | 5%+ Direct Ownership Interest · 8% | |
| Izask Keller S Corp. Life Estate Trust Fbo Perl Brown (organization) | 5%+ Direct Ownership Interest · 8% | |
| Laufer, Doris (individual) | 5%+ Direct Ownership Interest · 5% | |
| Ostreicher, Marvin (individual) | 5%+ Direct Ownership Interest · 20% | |
| The Harry and Helen Ostreicher Family Trust (organization) | 5%+ Direct Ownership Interest · 17% | |
| Zitter, Agnes (individual) | 5%+ Direct Ownership Interest · 6% | |
| Laufer, Doris (individual) | Corporate Director · NOT APPLICABLE | |
| Ostreicher, Marvin (individual) | Corporate Director · NOT APPLICABLE | |
| Pollack, Nathan (individual) | Corporate Director · NOT APPLICABLE | |
| Weberman, Peggy (individual) | Corporate Director · NOT APPLICABLE | |
| Zitter, Agnes (individual) | Corporate Director · NOT APPLICABLE | |
| Chadderton, Karen (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Riverside Health & Rehabilitation Center?
Riverside Health & Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Connecticut.
How many beds does Riverside Health & Rehabilitation Center have?
It has 345 certified beds and cares for about 284 residents per day.
Has Riverside Health & Rehabilitation Center been fined?
Yes. CMS lists 2 penalties totaling $46,125 in the last three years.
Who owns Riverside Health & Rehabilitation Center?
It is part of National Health Care Associates and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Riverside Health & Rehabilitation Center?
(860) 289-2791. The facility is located at 745 Main ST, East Hartford, CT 06108.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.