Guilford House, the

Nursing Home · Guilford, CT

CMS overall rating 4/5 For profit - Limited Liability company

CMS certification number075235

Contact & location

109 West Lake Avenue
Guilford, CT 06437
South Central Ct County

Phone: (203) 488-9142
ZIP code: 06437 – all care providers

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Facility details

Certified beds: 75
Residents per day: 72.3 (96% occupied)
Ownership: For profit - Limited Liability company
Legal name: West Lake Properties LLC
Medicare certified since: December 18, 1974
Participates in: Medicare and Medicaid
Council: Resident council

CMS star ratings

Overall★★★★★ 4/5

State avg 3.0

Health inspections★★★★★ 3/5

State avg 2.8

Staffing★★★★★ 5/5

State avg 3.2

Quality measures★★★★★ 3/5

State avg 3.6

Long-stay quality★★★★★ 1/5

Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 4.44 (state 3.73 · U.S. 3.86)
Registered nurses (RN): 0.69 (state 0.69 · U.S. 0.69)
Licensed practical nurses: 1.05 (state 0.82 · U.S. 0.86)
Nurse aides: 2.70 (state 2.22 · U.S. 2.32)
Weekend total: 4.29 (state 3.37 · U.S. 3.42)
Nursing staff turnover: 39.2 (state 37.4 · U.S. 45.8)%
RN turnover: 18.2 (state 38.6 · U.S. 42.9)%
Administrators who left: 0 in the last year

Inspections

Last standard inspection: October 23, 2023
Health deficiencies (last cycle): 14.0 (state 13.4 · U.S. 9.3)
From complaints: 2
Citations on record (3 years): 33 health · 22 fire safety · includes actual harm

Date	Citation	Severity	Status
2025-09-22	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-11-21
2025-09-22	Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-11-21
2024-10-15	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection	G Actual harm	Corrected 2024-12-06
2024-01-08	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2024-02-28
2023-10-23	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2023-12-11
2023-10-23	Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-11
2023-10-23	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-11
2023-10-23	Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-11
2023-10-23	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-11
2023-10-23	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-11
2023-10-23	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-11
2023-10-23	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-11
2023-10-23	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-11
2023-10-23	Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies	C No actual harm, potential for minimal harm	Corrected 2023-12-11
2023-10-23	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies	B No actual harm, potential for minimal harm	Corrected 2023-12-11
2023-10-23	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies	B No actual harm, potential for minimal harm	Corrected 2023-12-11
2021-09-27	Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-11-17
2021-09-27	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2021-11-17
2021-09-27	Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-11-17
2021-09-27	Give residents a notice of rights, rules, services and charges. F0572 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-11-17
2021-09-27	The resident has the right to receive notices in a format and a language he or she understands. F0574 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-11-17
2021-09-27	Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-11-17
2021-09-27	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2021-11-17
2019-05-17	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2019-06-07
2019-05-17	Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2019-06-26
2019-05-17	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2019-06-07
2019-05-17	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-06-07
2019-05-17	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-06-26
2019-05-17	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-06-12
2019-05-17	Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-06-12
2019-05-17	Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. F0773 · Administration Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-06-07
2019-05-17	Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. F0808 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-06-07
2019-05-17	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-06-12

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $8,824 in fines.

Date	Type	Amount
2024-10-15	Fine	$8,824

Ownership & management

Name	Role	Since
Moffie, Calvin (individual)	5%+ Direct Ownership Interest · 100%
Moffie, Calvin (individual)	Corporate Director · NOT APPLICABLE
Dolce, Tim (individual)	W-2 Managing Employee · NOT APPLICABLE
Moffie, Calvin (individual)	W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Guilford House, the?

Guilford House, the has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Connecticut.

How many beds does Guilford House, the have?

It has 75 certified beds and cares for about 72 residents per day.

Has Guilford House, the been fined?

Yes. CMS lists 1 penalty totaling $8,824 in the last three years.

What is the phone number of Guilford House, the?

(203) 488-9142. The facility is located at 109 West Lake Avenue, Guilford, CT 06437.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.