Village Crest Center for Health & Rehabilitation

Nursing Home · New Milford, CT

CMS overall rating 4/5 For profit - Corporation

CMS certification number075208

Contact & location

19 Poplar Street
New Milford, CT 06776
Nw Hills County
Phone
(860) 354-9365
ZIP code
06776 – all care providers

Open in Google Maps

Facility details

Certified beds
95
Residents per day
86.4 (91% occupied)
Ownership
For profit - Corporation
Legal name
New Milford Crossings LLC
Chain
National Health Care Associates (42 facilities, avg 3.2★)
Medicare certified since
September 2, 1971
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.2
Quality measures★★★★★ 5/5
State avg 3.6
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.62 (state 3.73 · U.S. 3.86)
Registered nurses (RN)
0.48 (state 0.69 · U.S. 0.69)
Licensed practical nurses
0.92 (state 0.82 · U.S. 0.86)
Nurse aides
2.22 (state 2.22 · U.S. 2.32)
Weekend total
3.42 (state 3.37 · U.S. 3.42)
Nursing staff turnover
40.0 (state 37.4 · U.S. 45.8)%
RN turnover
33.3 (state 38.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 6, 2025
Health deficiencies (last cycle)
13.0 (state 13.4 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
26 health · 5 fire safety · includes actual harm
DateCitationSeverityStatus
2025-05-06 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-07-16
2025-05-06 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-07-16
2025-05-06 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-16
2025-05-06 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-16
2025-05-06 Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
F0635 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-16
2025-05-06 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-16
2025-05-06 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-16
2025-05-06 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-16
2025-05-06 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-16
2025-05-06 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-16
2025-05-06 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2025-07-16
2025-05-06 Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
F0577 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2025-07-16
2025-05-06 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2025-07-16
2024-09-19 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-10-23
2024-09-19 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-13
2024-09-19 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-23
2024-09-19 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-23
2023-07-13 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-25
2023-07-13 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-25
2023-07-13 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-25
2023-07-13 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-25
2023-07-13 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-25
2023-07-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-25
2023-07-13 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-25
2023-07-13 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2023-10-23
2021-06-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2021-07-28

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $24,418 in fines.

DateTypeAmount
2025-05-06Fine$16,400
2024-09-19Fine$8,018

Ownership & management

NameRoleSince
BNB Health Care Funds LLC (organization)5%+ Direct Ownership Interest · 7%
Cohen, David (individual)5%+ Direct Ownership Interest · 7%
Edsr Associates, LLC (organization)5%+ Direct Ownership Interest · 31%
Fuchs, Morris (individual)5%+ Direct Ownership Interest · 8%
Goldenberg, Chaim (individual)5%+ Direct Ownership Interest · 5%
Lipman, Michael (individual)5%+ Direct Ownership Interest · 5%
Manela, Magda (individual)5%+ Direct Ownership Interest · 5%
Roberts, Tzivy (individual)5%+ Direct Ownership Interest · 7%
Ostreicher, Marvin (individual)Corporate Director · NOT APPLICABLE
Bokow, Barry (individual)General Partnership Interest · NOT APPLICABLE
David, Albert (individual)General Partnership Interest · NOT APPLICABLE
Eisen, Mordechai (individual)General Partnership Interest · NOT APPLICABLE
Estate of Tali Skoczylas (organization)General Partnership Interest · NOT APPLICABLE
Geffner, Ira (individual)General Partnership Interest · NOT APPLICABLE
Laufer, Schmuel (individual)General Partnership Interest · NOT APPLICABLE
Neuman, Gerald (individual)General Partnership Interest · NOT APPLICABLE
Pollack, Nathan (individual)General Partnership Interest · NOT APPLICABLE
Senga Trust (organization)General Partnership Interest · NOT APPLICABLE
Shaya-Mograby, Moshe (individual)General Partnership Interest · NOT APPLICABLE
Skoczylas, Josef (individual)General Partnership Interest · NOT APPLICABLE
Flaherty, Timothy (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Village Crest Center for Health & Rehabilitation?

Village Crest Center for Health & Rehabilitation has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Connecticut.

How many beds does Village Crest Center for Health & Rehabilitation have?

It has 95 certified beds and cares for about 86 residents per day.

Has Village Crest Center for Health & Rehabilitation been fined?

Yes. CMS lists 2 penalties totaling $24,418 in the last three years.

Who owns Village Crest Center for Health & Rehabilitation?

It is part of National Health Care Associates and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Village Crest Center for Health & Rehabilitation?

(860) 354-9365. The facility is located at 19 Poplar Street, New Milford, CT 06776.

Other nursing homes in New Milford

Compare all nursing homes in New Milford, CT →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.