Norwalk Care Center
Nursing Home · Norwalk, CT
CMS certification number075159
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
23 Prospect AvenueNorwalk, CT 06850
Western Ct County
- Phone
- (203) 853-0010
- ZIP code
- 06850 – all care providers
Facility details
- Certified beds
- 150
- Residents per day
- 135.5 (90% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Norwalk Care Center LLC
- Chain
- Highbridge Healthcare (6 facilities, avg 2.3★)
- Medicare certified since
- November 1, 1973
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.74 (state 3.73 · U.S. 3.86)
- Registered nurses (RN)
- 0.57 (state 0.69 · U.S. 0.69)
- Licensed practical nurses
- 0.83 (state 0.82 · U.S. 0.86)
- Nurse aides
- 2.34 (state 2.22 · U.S. 2.32)
- Weekend total
- 3.31 (state 3.37 · U.S. 3.42)
- Nursing staff turnover
- 42.3 (state 37.4 · U.S. 45.8)%
- RN turnover
- 52.0 (state 38.6 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- October 9, 2024
- Health deficiencies (last cycle)
- 13.0 (state 13.4 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 41 health · 11 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-20 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-07-01 |
| 2025-03-19 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-08 |
| 2024-10-09 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). F0603 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-09 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-22 |
| 2024-10-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-09 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-09 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-09 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-09 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-09 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-09 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-09 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-11-11 |
| 2024-10-09 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-11-11 |
| 2023-10-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
K Immediate jeopardy to resident health or safety |
Corrected 2023-12-10 |
| 2023-10-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
H Actual harm |
Corrected 2023-12-10 |
| 2023-10-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-10 |
| 2023-10-26 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-29 |
| 2023-10-26 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-10 |
| 2023-10-26 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-10 |
| 2023-10-26 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-29 |
| 2023-10-26 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-10 |
| 2023-10-26 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-10 |
| 2023-10-26 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-10 |
| 2023-10-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-27 |
| 2023-10-26 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. F0835 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-10 |
| 2022-03-29 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. F0559 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-05-12 |
| 2022-03-29 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-14 |
| 2022-03-29 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-14 |
| 2022-03-29 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-20 |
| 2022-03-29 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-20 |
| 2022-03-29 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-20 |
| 2022-03-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-20 |
| 2022-03-29 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-20 |
| 2022-03-29 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-20 |
| 2019-09-19 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-10-31 |
| 2019-09-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-10-31 |
| 2019-09-19 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-10-31 |
| 2019-09-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-10-31 |
| 2019-09-19 | Provide routine and 24-hour emergency dental care for each resident. F0790 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-10-31 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $198,225 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-10-09 | Fine | $38,422 |
| 2023-10-26 | Payment Denial | 27 days payment denial |
| 2023-10-26 | Fine | $159,803 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Norwalk Care Center Holdco LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Ek Equity LLC (organization) | 5%+ Indirect Ownership Interest · 10% | |
| GS Equities USA LLC (organization) | 5%+ Indirect Ownership Interest · 9% | |
| JPW CT Holdings 2 LLC (organization) | 5%+ Indirect Ownership Interest · 17% | |
| Norwalk Care Center Realty LLC (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Auerbach, Shimon (individual) | Administrator · NOT APPLICABLE | |
| Bell, Michael (individual) | Administrator · NOT APPLICABLE | |
| Egert, Usher (individual) | Administrator · NOT APPLICABLE | |
| Ek Equity LLC (organization) | Administrator · NOT APPLICABLE | |
| GS Equities USA LLC (organization) | Administrator · NOT APPLICABLE | |
| JPW CT Holdings 2 LLC (organization) | Administrator · NOT APPLICABLE | |
| Lazarides, Lazaros (individual) | Administrator · NOT APPLICABLE | |
| Lefkowitz, Joseph (individual) | Administrator · NOT APPLICABLE | |
| Mendlovic, Barry (individual) | Administrator · NOT APPLICABLE | |
| Norwalk Care Center Realty Holdco LLC (organization) | Administrator · NOT APPLICABLE | |
| Norwalk Care Center Realty LLC (organization) | Administrator · NOT APPLICABLE | |
| Osborn, Tina (individual) | Administrator · NOT APPLICABLE | |
| Paskes, Joel (individual) | Administrator · NOT APPLICABLE | |
| Rosenbluth, Riva (individual) | Administrator · NOT APPLICABLE | |
| Taylor-Smith, Stacey (individual) | Administrator · NOT APPLICABLE | |
| Zeiger, Israel (individual) | Administrator · NOT APPLICABLE | |
| Auerbach, Shimon (individual) | Corporate Director · NOT APPLICABLE | |
| Egert, Usher (individual) | Corporate Director · NOT APPLICABLE | |
| Osborn, Tina (individual) | Corporate Director · NOT APPLICABLE | |
| Rosenbluth, Riva (individual) | Corporate Director · NOT APPLICABLE | |
| Auerbach, Shimon (individual) | Corporate Officer · NOT APPLICABLE | |
| Egert, Usher (individual) | Corporate Officer · NOT APPLICABLE | |
| Zeiger, Israel (individual) | Corporate Officer · NOT APPLICABLE | |
| Egert, Usher (individual) | General Partnership Interest · NOT APPLICABLE | |
| Goldberger, Larry (individual) | General Partnership Interest · NOT APPLICABLE | |
| Hager, Israel (individual) | General Partnership Interest · NOT APPLICABLE | |
| Mendlovic, Barry (individual) | General Partnership Interest · NOT APPLICABLE | |
| Paskes, Joel (individual) | General Partnership Interest · NOT APPLICABLE | |
| Schwartz, Herman (individual) | General Partnership Interest · NOT APPLICABLE | |
| Goldberger, Larry (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Hager, Israel (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Schwartz, Herman (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Auerbach, Shimon (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Egert, Usher (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Auerbach, Shimon (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Bell, Michael (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Egert, Usher (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lazarides, Lazaros (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Osborn, Tina (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rosenbluth, Riva (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Taylor-Smith, Stacey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Zeiger, Israel (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Norwalk Care Center?
Norwalk Care Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Connecticut.
How many beds does Norwalk Care Center have?
It has 150 certified beds and cares for about 136 residents per day.
Has Norwalk Care Center been fined?
Yes. CMS lists 3 penalties totaling $198,225 in the last three years.
Who owns Norwalk Care Center?
It is part of Highbridge Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Norwalk Care Center?
(203) 853-0010. The facility is located at 23 Prospect Avenue, Norwalk, CT 06850.
Other nursing homes in Norwalk
-
Notre Dame Health and Rehabilitation Center
Nursing Home · Norwalk, CT · 60 beds
★★★★ -
Autumn Lake Healthcare at Norwalk
Nursing Home · Norwalk, CT · 150 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.