Complete Care at Middlebury
Nursing Home · Middlebury, CT
CMS certification number075146
Contact & location
778 Middlebury RDMiddlebury, CT 06762
Naugatuck Vly County
- Phone
- (203) 758-2471
- ZIP code
- 06762 – all care providers
Facility details
- Certified beds
- 58
- Residents per day
- 53.9 (93% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Complete Care at Middlebury LLC
- Chain
- Complete Care (85 facilities, avg 3.1★)
- Medicare certified since
- January 1, 1967
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.84 (state 3.73 · U.S. 3.86)
- Registered nurses (RN)
- 0.73 (state 0.69 · U.S. 0.69)
- Licensed practical nurses
- 0.81 (state 0.82 · U.S. 0.86)
- Nurse aides
- 2.29 (state 2.22 · U.S. 2.32)
- Weekend total
- 3.49 (state 3.37 · U.S. 3.42)
- Nursing staff turnover
- 50.7 (state 37.4 · U.S. 45.8)%
- RN turnover
- 70.6 (state 38.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- June 20, 2025
- Health deficiencies (last cycle)
- 1.0 (state 13.4 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 14 health · 4 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-09-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Past Non-Compliance |
| 2023-09-25 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-11-27 |
| 2023-09-25 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-27 |
| 2023-09-25 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-27 |
| 2023-09-25 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-27 |
| 2023-09-25 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-27 |
| 2023-09-25 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-27 |
| 2023-09-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-27 |
| 2023-09-25 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-27 |
| 2023-09-25 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-11-27 |
| 2023-09-25 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-11-27 |
| 2021-09-15 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-11-23 |
| 2021-09-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-11-23 |
| 2021-09-15 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-11-23 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $12,735 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-09-19 | Fine | $12,735 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| PC Middlebury Opco LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| PC Middlebury Topco LLC (organization) | 5%+ Indirect Ownership Interest | |
| Peace Capital Holdings II LLC (organization) | 5%+ Indirect Ownership Interest | |
| SMS 2021 Trust (organization) | 5%+ Indirect Ownership Interest | |
| Adetola, Adedayo (individual) | Administrator · NOT APPLICABLE | |
| Cisowski, Jennifer (individual) | Administrator · NOT APPLICABLE | |
| Des Capital LLC (organization) | Administrator · NOT APPLICABLE | |
| Hoch, Robert (individual) | Administrator · NOT APPLICABLE | |
| JRK Investments LLC (organization) | Administrator · NOT APPLICABLE | |
| Klugman, Jacob (individual) | Administrator · NOT APPLICABLE | |
| Knights, Peter (individual) | Administrator · NOT APPLICABLE | |
| Lagana, Kristin (individual) | Administrator · NOT APPLICABLE | |
| Middlebury Propco LLC (organization) | Administrator · NOT APPLICABLE | |
| PC Middlebury Propco LLC (organization) | Administrator · NOT APPLICABLE | |
| PC Middlebury Topco LLC (organization) | Administrator · NOT APPLICABLE | |
| Peace Capital Holdings II LLC (organization) | Administrator · NOT APPLICABLE | |
| SMS 2021 Trust (organization) | Administrator · NOT APPLICABLE | |
| Sternbuch, Daniel (individual) | Administrator · NOT APPLICABLE | |
| Tetreault, Marnie (individual) | Administrator · NOT APPLICABLE | |
| Stein, Shalom (individual) | Corporate Officer · NOT APPLICABLE | |
| Des Capital LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| JRK Investments LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Klugman, Jacob (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Stein, Shalom (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Sternbuch, Daniel (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Lagana, Kristin (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Stein, Shalom (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Adetola, Adedayo (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hoch, Robert (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Knights, Peter (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lagana, Kristin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Tetreault, Marnie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Stein, Shalom (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Complete Care at Middlebury?
Complete Care at Middlebury has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Connecticut.
How many beds does Complete Care at Middlebury have?
It has 58 certified beds and cares for about 54 residents per day.
Has Complete Care at Middlebury been fined?
Yes. CMS lists 1 penalty totaling $12,735 in the last three years.
Who owns Complete Care at Middlebury?
It is part of Complete Care and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Complete Care at Middlebury?
(203) 758-2471. The facility is located at 778 Middlebury RD, Middlebury, CT 06762.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.