Montowese Center for Health & Rehabilitation
Nursing Home · North Haven, CT
CMS certification number075017
Contact & location
163 Quinnipiac AvenueNorth Haven, CT 06473
South Central Ct County
- Phone
- (203) 624-3303
- ZIP code
- 06473 – all care providers
Facility details
- Certified beds
- 120
- Residents per day
- 110.8 (92% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Montowese Acquisition Operator LLC
- Chain
- National Health Care Associates (42 facilities, avg 3.2★)
- Medicare certified since
- January 1, 1967
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.83 (state 3.73 · U.S. 3.86)
- Registered nurses (RN)
- 0.50 (state 0.69 · U.S. 0.69)
- Licensed practical nurses
- 1.23 (state 0.82 · U.S. 0.86)
- Nurse aides
- 2.11 (state 2.22 · U.S. 2.32)
- Weekend total
- 3.38 (state 3.37 · U.S. 3.42)
- Nursing staff turnover
- 41.3 (state 37.4 · U.S. 45.8)%
- RN turnover
- 55.6 (state 38.6 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- October 24, 2024
- Health deficiencies (last cycle)
- 11.0 (state 13.4 · U.S. 9.3)
- From complaints
- 3
- Citations on record (3 years)
- 77 health · 3 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-01-27 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Past Non-Compliance |
| 2025-05-22 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-05-09 |
| 2025-05-05 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-01-15 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-01-14 |
| 2024-12-23 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-21 |
| 2024-10-24 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-10-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-10-24 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-10-24 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. F0711 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-10-24 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-10-24 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-10-24 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-10-24 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-10-24 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-10-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-05 |
| 2024-09-30 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-09-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-07-17 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-08 |
| 2024-06-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-06 |
| 2024-05-23 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Prepare residents for a safe transfer or discharge from the nursing home. F0624 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. F0635 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-09 |
| 2024-05-23 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Keep complete, dated laboratory records in the resident's record. F0775 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. F0776 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-05-23 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-03 |
| 2024-03-14 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-04 |
| 2024-03-14 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-04 |
| 2024-03-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-04 |
| 2024-03-14 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-04 |
| 2024-03-14 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-04 |
| 2023-12-07 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-30 |
| 2023-12-07 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-30 |
| 2023-11-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-09 |
| 2023-11-13 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-09 |
| 2023-10-24 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-10 |
| 2022-08-16 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
J Immediate jeopardy to resident health or safety |
Corrected 2022-08-16 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $10,033 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-12-23 | Fine | $10,033 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Mydert Holdings LLC (organization) | 5%+ Direct Ownership Interest · 51% | |
| Zadun Holdings LLC (organization) | 5%+ Direct Ownership Interest · 49% | |
| Cedar Hill Capital Associates LLC (organization) | 5%+ Indirect Ownership Interest | |
| Ehrenfeld, Mindy (individual) | 5%+ Indirect Ownership Interest | |
| Gilmartin, Thomas (individual) | 5%+ Indirect Ownership Interest | |
| Ilana Ostreicher Family Trust (organization) | 5%+ Indirect Ownership Interest | |
| Juniper Capital Associates LLC (organization) | 5%+ Indirect Ownership Interest | |
| Marc Ephram Ostreicher Family Trust (organization) | 5%+ Indirect Ownership Interest | |
| Oak Management Capital LLC (organization) | 5%+ Indirect Ownership Interest | |
| Ysro Trust (organization) | 5%+ Indirect Ownership Interest | |
| Baker Tilly Advisory Group LP (organization) | Administrator · NOT APPLICABLE | |
| David Ostreicher Family Trust (organization) | Administrator · NOT APPLICABLE | |
| Gabriel, Joanne (individual) | Administrator · NOT APPLICABLE | |
| Ilana Ostreicher Family Trust (organization) | Administrator · NOT APPLICABLE | |
| Marc Ephram Ostreicher Family Trust (organization) | Administrator · NOT APPLICABLE | |
| Michelle Ostreicher Family Trust (organization) | Administrator · NOT APPLICABLE | |
| National Health Care Associates INC (organization) | Administrator · NOT APPLICABLE | |
| Preferred Therapy Solutions LLC (organization) | Administrator · NOT APPLICABLE | |
| Procare LTC Holding LLC (organization) | Administrator · NOT APPLICABLE | |
| Shayna Steg Family Trust (organization) | Administrator · NOT APPLICABLE | |
| Walaliyadda, Anuruddha (individual) | Administrator · NOT APPLICABLE | |
| Ostreicher, Marc (individual) | Corporate Officer · NOT APPLICABLE | |
| Gilmartin, Thomas (individual) | Operational/managerial Control · NOT APPLICABLE | |
| National Health Care Associates INC (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Montowese Center for Health & Rehabilitation?
Montowese Center for Health & Rehabilitation has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Connecticut.
How many beds does Montowese Center for Health & Rehabilitation have?
It has 120 certified beds and cares for about 111 residents per day.
Has Montowese Center for Health & Rehabilitation been fined?
Yes. CMS lists 1 penalty totaling $10,033 in the last three years.
Who owns Montowese Center for Health & Rehabilitation?
It is part of National Health Care Associates and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Montowese Center for Health & Rehabilitation?
(203) 624-3303. The facility is located at 163 Quinnipiac Avenue, North Haven, CT 06473.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.