Willow Tree Care Center

Nursing Home · Delta, CO

CMS overall rating 2/5 Abuse citation For profit - Limited Liability company

CMS certification number065249
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

2050 S Main ST
Delta, CO 81416
Delta County
Phone
(970) 874-9773
ZIP code
81416 – all care providers

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Facility details

Certified beds
80
Residents per day
54.0 (68% occupied)
Ownership
For profit - Limited Liability company
Legal name
SNH Co Tenant LLC
Chain
Stellar Senior Living (7 facilities, avg 2.3★)
Medicare certified since
March 1, 1989
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.7
Staffing★★★★★ 3/5
State avg 3.1
Quality measures★★★★★ 2/5
State avg 4.1
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.31 (state 3.72 · U.S. 3.86)
Registered nurses (RN)
0.93 (state 0.82 · U.S. 0.69)
Licensed practical nurses
0.64 (state 0.68 · U.S. 0.86)
Nurse aides
1.75 (state 2.22 · U.S. 2.32)
Weekend total
2.93 (state 3.30 · U.S. 3.42)
Nursing staff turnover
59.7 (state 47.1 · U.S. 45.8)%
RN turnover
46.2 (state 44.6 · U.S. 42.9)%
Administrators who left
3 in the last year

Inspections

Last standard inspection
February 26, 2026
Health deficiencies (last cycle)
14.0 (state 8.6 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
52 health · 0 fire safety · includes actual harm
DateCitationSeverityStatus
2026-02-26 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
G
Actual harm
Corrected 2026-03-19
2026-02-26 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2026-03-19
2026-02-26 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-20
2026-02-26 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-19
2026-02-26 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-20
2026-02-26 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-20
2026-02-26 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-19
2026-02-26 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-19
2026-02-26 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-20
2026-02-26 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-19
2026-02-26 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-19
2026-02-26 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-19
2026-02-26 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-19
2026-02-26 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-19
2025-07-23 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-01
2025-07-23 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-01
2025-07-23 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-01
2025-04-16 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-23
2024-01-25 Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
F0847 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-25 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-25 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-25 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-25 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-25 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-25 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-25 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-25 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-25 Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
F0573 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2024-01-25 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-16
2022-10-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
H
Actual harm
Corrected 2022-11-09
2022-10-05 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2022-11-09
2022-10-05 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2022-11-09
2022-10-05 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-11-09
2022-10-05 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-11-09
2022-10-05 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
F0882 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-11-09
2022-10-05 The resident has the right to receive notices in a format and a language he or she understands.
F0574 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-11-09
2022-10-05 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-11-09
2022-10-05 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-11-09
2022-10-05 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-11-09
2022-10-05 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-11-09
2022-10-05 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-11-09
2022-10-05 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-11-09
2022-10-05 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-12-23
2022-10-05 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-11-09
2022-10-05 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-11-09
2022-10-05 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-11-09
2022-10-05 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-11-09
2022-10-05 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-11-09
2022-10-05 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-11-09
2022-10-05 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-12-23

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $28,756 in fines.

DateTypeAmount
2026-02-26Fine$28,756

Ownership & management

NameRoleSince
Sptihs Properties Trust (organization)5%+ Direct Ownership Interest · 10%
Charles Schwab & Co INC (organization)5%+ Indirect Ownership Interest
D.E. Shaw & Co., L.P. (organization)5%+ Indirect Ownership Interest
Diversified Healthcare Trust (organization)5%+ Indirect Ownership Interest
H/2 Special Opportunities IV L.P. (organization)5%+ Indirect Ownership Interest
SNH Proj Lincoln TRS LLC (organization)5%+ Indirect Ownership Interest
SNH TRS Licensee Holdco LLC (organization)5%+ Indirect Ownership Interest
SNH TRS, INC. (organization)5%+ Indirect Ownership Interest
Abp Trust (organization)Administrator · NOT APPLICABLE
Benton, Evrett (individual)Administrator · NOT APPLICABLE
Bilotto, Christopher (individual)Administrator · NOT APPLICABLE
Blackrock INC (organization)Administrator · NOT APPLICABLE
Brown, Matthew (individual)Administrator · NOT APPLICABLE
Charles Schwab & Co INC (organization)Administrator · NOT APPLICABLE
Clark, Jennifer (individual)Administrator · NOT APPLICABLE
D.E. Shaw & Co., L.P. (organization)Administrator · NOT APPLICABLE
Diversified Healthcare Trust (organization)Administrator · NOT APPLICABLE
Flat Footed LLC (organization)Administrator · NOT APPLICABLE
H/2 Special Opportunities IV L.P. (organization)Administrator · NOT APPLICABLE
Portnoy, Adam (individual)Administrator · NOT APPLICABLE
Pulsipher, Kevin (individual)Administrator · NOT APPLICABLE
SNH Proj Lincoln TRS LLC (organization)Administrator · NOT APPLICABLE
SNH TRS Licensee Holdco LLC (organization)Administrator · NOT APPLICABLE
SNH TRS, INC. (organization)Administrator · NOT APPLICABLE
Sptihs Properties Trust (organization)Administrator · NOT APPLICABLE
Stellar Senior Living B LLC (organization)Administrator · NOT APPLICABLE
Stellar V LLC (organization)Administrator · NOT APPLICABLE
Stellar Willow Tree Management LLC (organization)Administrator · NOT APPLICABLE
Vanguard Group INC (organization)Administrator · NOT APPLICABLE
Waddell, Kellie (individual)Administrator · NOT APPLICABLE
Wood, Melissa K. (individual)Administrator · NOT APPLICABLE
Bilotto, Christopher (individual)Corporate Director · NOT APPLICABLE
Portnoy, Adam (individual)Corporate Director · NOT APPLICABLE
Bilotto, Christopher (individual)Corporate Officer · NOT APPLICABLE
Brown, Matthew (individual)Corporate Officer · NOT APPLICABLE
Clark, Jennifer (individual)Corporate Officer · NOT APPLICABLE
Abp Trust (organization)Operational/managerial Control · NOT APPLICABLE
Benton, Evrett (individual)Operational/managerial Control · NOT APPLICABLE
Bilotto, Christopher (individual)Operational/managerial Control · NOT APPLICABLE
Blackrock INC (organization)Operational/managerial Control · NOT APPLICABLE
Brown, Matthew (individual)Operational/managerial Control · NOT APPLICABLE
Charles Schwab & Co INC (organization)Operational/managerial Control · NOT APPLICABLE
Clark, Jennifer (individual)Operational/managerial Control · NOT APPLICABLE
D.E. Shaw & Co., L.P. (organization)Operational/managerial Control · NOT APPLICABLE
Diversified Healthcare Trust (organization)Operational/managerial Control · NOT APPLICABLE
Flat Footed LLC (organization)Operational/managerial Control · NOT APPLICABLE
H/2 Special Opportunities IV L.P. (organization)Operational/managerial Control · NOT APPLICABLE
Portnoy, Adam (individual)Operational/managerial Control · NOT APPLICABLE
Pulsipher, Kevin (individual)Operational/managerial Control · NOT APPLICABLE
SNH Proj Lincoln TRS LLC (organization)Operational/managerial Control · NOT APPLICABLE
SNH TRS Licensee Holdco LLC (organization)Operational/managerial Control · NOT APPLICABLE
SNH TRS, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Sptihs Properties Trust (organization)Operational/managerial Control · NOT APPLICABLE
Stellar Senior Living B LLC (organization)Operational/managerial Control · NOT APPLICABLE
Stellar V LLC (organization)Operational/managerial Control · NOT APPLICABLE
Stellar Willow Tree Management LLC (organization)Operational/managerial Control · NOT APPLICABLE
Vanguard Group INC (organization)Operational/managerial Control · NOT APPLICABLE
Waddell, Kellie (individual)Operational/managerial Control · NOT APPLICABLE
Wood, Melissa K. (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Willow Tree Care Center?

Willow Tree Care Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Colorado.

How many beds does Willow Tree Care Center have?

It has 80 certified beds and cares for about 54 residents per day.

Has Willow Tree Care Center been fined?

Yes. CMS lists 1 penalty totaling $28,756 in the last three years.

Who owns Willow Tree Care Center?

It is part of Stellar Senior Living and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Willow Tree Care Center?

(970) 874-9773. The facility is located at 2050 S Main ST, Delta, CO 81416.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.