Hallmark Nursing Center

Nursing Home · Denver, CO

CMS overall rating 5/5 For profit - Corporation

CMS certification number065233

Contact & location

3701 W Radcliff Ave
Denver, CO 80236
Denver County
Phone
(303) 794-6484
ZIP code
80236 – all care providers

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Facility details

Certified beds
143
Residents per day
96.5 (67% occupied)
Ownership
For profit - Corporation
Legal name
Hallmark Nursing Operations LLC
Chain
Life Care Centers of America (194 facilities, avg 3.4★)
Medicare certified since
July 17, 1986
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.1
Health inspections★★★★★ 4/5
State avg 2.7
Staffing★★★★★ 4/5
State avg 3.1
Quality measures★★★★★ 5/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.71 (state 3.72 · U.S. 3.86)
Registered nurses (RN)
0.86 (state 0.82 · U.S. 0.69)
Licensed practical nurses
0.71 (state 0.68 · U.S. 0.86)
Nurse aides
2.15 (state 2.22 · U.S. 2.32)
Weekend total
3.29 (state 3.30 · U.S. 3.42)
Nursing staff turnover
27.9 (state 47.1 · U.S. 45.8)%
RN turnover
26.1 (state 44.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
February 6, 2024
Health deficiencies (last cycle)
3.0 (state 8.6 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
21 health · 21 fire safety · includes actual harm
DateCitationSeverityStatus
2024-11-14 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-02-28
2024-02-06 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-06 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2024-02-06 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-01
2023-10-05 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-26
2022-10-17 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
G
Actual harm
Corrected 2022-11-15
2022-10-17 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2022-11-15
2022-10-17 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2022-11-15
2022-10-17 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-11-15
2022-10-17 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-11-15
2022-10-17 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-11-15
2022-10-17 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-11-15
2022-10-17 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-11-15
2022-10-17 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-11-15
2022-10-17 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-11-15
2022-10-17 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-11-15
2022-10-17 Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
F0807 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-11-15
2021-06-29 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2021-07-20
2021-06-29 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2021-07-30
2021-06-29 Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
F0569 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-07-20
2021-06-29 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-07-20

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $6,788 in fines.

DateTypeAmount
2024-11-14Fine$6,788

Ownership & management

NameRoleSince
Pueblo Medical Investors, LLC (organization)5%+ Direct Ownership Interest · 100%
Cross, Cindy (individual)Corporate Officer · NOT APPLICABLE
Thurmond, Joan (individual)Corporate Officer · NOT APPLICABLE
Life Care Centers of America, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Barnes, Deborah (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Hallmark Nursing Center?

Hallmark Nursing Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Colorado.

How many beds does Hallmark Nursing Center have?

It has 143 certified beds and cares for about 97 residents per day.

Has Hallmark Nursing Center been fined?

Yes. CMS lists 1 penalty totaling $6,788 in the last three years.

Who owns Hallmark Nursing Center?

It is part of Life Care Centers of America and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Hallmark Nursing Center?

(303) 794-6484. The facility is located at 3701 W Radcliff Ave, Denver, CO 80236.

Other nursing homes in Denver

Compare all nursing homes in Denver, CO →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.