Pleasanton Nursing and Rehabilitation Center

Nursing Home · Pleasanton, CA

CMS overall rating 5/5 For profit - Limited Liability company

CMS certification number056392

Contact & location

300 Neal Street
Pleasanton, CA 94566
Alameda County
Phone
(925) 462-2400
ZIP code
94566 – all care providers

Open in Google Maps

Facility details

Certified beds
139
Residents per day
126.0 (91% occupied)
Ownership
For profit - Limited Liability company
Legal name
GHC of Pleasanton, LLC
Chain
Generations Healthcare (27 facilities, avg 4.1★)
Medicare certified since
July 18, 1973
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.2
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.3
Quality measures★★★★★ 5/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.45 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
0.69 (state 0.67 · U.S. 0.69)
Licensed practical nurses
1.38 (state 1.20 · U.S. 0.86)
Nurse aides
2.38 (state 2.65 · U.S. 2.32)
Weekend total
4.06 (state 4.09 · U.S. 3.42)
Nursing staff turnover
42.9 (state 36.7 · U.S. 45.8)%
RN turnover
25.0 (state 38.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 24, 2026
Health deficiencies (last cycle)
8.0 (state 15.7 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
13 health · 18 fire safety
DateCitationSeverityStatus
2026-04-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-04-24 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-04-24 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-04-24 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-04-24 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-04-24 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-04-24 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2026-04-24 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-15
2025-03-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-17
2025-03-27 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-17
2024-04-25 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-06-03
2024-04-25 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-03
2024-04-25 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-03

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Bmo Bank National Association (organization)5%+ Security Interest · NOT APPLICABLE
Mastrocola, Lois (individual)Corporate Director · NOT APPLICABLE
Olds, Thomas (individual)Corporate Director · NOT APPLICABLE
Mastrocola, Lois (individual)Corporate Officer · NOT APPLICABLE
Olds, Thomas (individual)Corporate Officer · NOT APPLICABLE
Mastrocola, Lois (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Pleasanton Nursing and Rehabilitation Center?

Pleasanton Nursing and Rehabilitation Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Pleasanton Nursing and Rehabilitation Center have?

It has 139 certified beds and cares for about 126 residents per day.

Has Pleasanton Nursing and Rehabilitation Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Pleasanton Nursing and Rehabilitation Center?

It is part of Generations Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Pleasanton Nursing and Rehabilitation Center?

(925) 462-2400. The facility is located at 300 Neal Street, Pleasanton, CA 94566.

Other nursing homes in Pleasanton

Compare all nursing homes in Pleasanton, CA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.