Lassen Nursing & Rehabilitation Center
Nursing Home · Susanville, CA
CMS certification number056231
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
2005 River StreetSusanville, CA 96130
Lassen County
- Phone
- (530) 257-5341
- ZIP code
- 96130 – all care providers
Facility details
- Certified beds
- 96
- Residents per day
- 83.5 (87% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- CF Susanville LLC
- Chain
- Cambridge Healthcare Services (32 facilities, avg 2.5★)
- Medicare certified since
- November 10, 1970
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.65 (state 4.52 · U.S. 3.86)
- Registered nurses (RN)
- 0.72 (state 0.67 · U.S. 0.69)
- Licensed practical nurses
- 0.84 (state 1.20 · U.S. 0.86)
- Nurse aides
- 2.09 (state 2.65 · U.S. 2.32)
- Weekend total
- 2.89 (state 4.09 · U.S. 3.42)
- Nursing staff turnover
- 60.0 (state 36.7 · U.S. 45.8)%
- RN turnover
- 71.4 (state 38.1 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- June 25, 2026
- Health deficiencies (last cycle)
- 22.0 (state 15.7 · U.S. 9.3)
- From complaints
- 11
- Citations on record (3 years)
- 61 health · 19 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-25 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-07-15 |
| 2026-06-25 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-07-15 |
| 2026-06-25 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F0802 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-07-15 |
| 2026-06-25 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-07-15 |
| 2026-06-25 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-15 |
| 2026-06-25 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-15 |
| 2026-06-25 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-15 |
| 2026-06-25 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-15 |
| 2026-06-25 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-15 |
| 2026-06-25 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. F0808 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-15 |
| 2026-06-25 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-15 |
| 2026-06-10 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-06-16 |
| 2026-05-21 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-09 |
| 2026-04-08 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-16 |
| 2026-02-04 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. F0691 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-09 |
| 2025-09-12 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-09-12 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. F0800 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-09-12 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-09-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-09-12 | Assess the resident when there is a significant change in condition F0637 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-09-12 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-09-12 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-07-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-30 |
| 2025-07-17 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-30 |
| 2025-07-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-30 |
| 2025-07-17 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. F0940 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-30 |
| 2025-04-17 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-30 |
| 2025-04-17 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-30 |
| 2025-04-17 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-30 |
| 2025-04-17 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-30 |
| 2024-10-24 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-24 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-24 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-24 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-24 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-24 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-24 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-10-24 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-11-11 |
| 2024-07-31 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. F0691 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-08 |
| 2024-05-21 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-21 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-21 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-21 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-21 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-21 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-21 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-21 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. F0773 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-04-04 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-02 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Crescent Facilities Operations LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Bering Properties LLC (organization) | 5%+ Indirect Ownership Interest · 6% | |
| Jenmax Enterprises LLC (organization) | 5%+ Indirect Ownership Interest · 23% | |
| Jk-Csh JV LLC (organization) | 5%+ Indirect Ownership Interest · 12% | |
| Manhattan Five Partners LLC (organization) | 5%+ Indirect Ownership Interest · 7% | |
| Win Win Enterprises, LLC (organization) | 5%+ Indirect Ownership Interest · 35% | |
| 2005 River, LLC (organization) | Administrator · NOT APPLICABLE | |
| Bretsch, Gregory (individual) | Administrator · NOT APPLICABLE | |
| Butenko, Julie (individual) | Administrator · NOT APPLICABLE | |
| Cambridge Healthcare Services LLC (organization) | Administrator · NOT APPLICABLE | |
| Capela, Heidi (individual) | Administrator · NOT APPLICABLE | |
| Fitzgerald, Lorrie (individual) | Administrator · NOT APPLICABLE | |
| Hassell, Lance (individual) | Administrator · NOT APPLICABLE | |
| Jenmax Enterprises LLC (organization) | Administrator · NOT APPLICABLE | |
| Jk-Csh JV LLC (organization) | Administrator · NOT APPLICABLE | |
| Lutz, Linda (individual) | Administrator · NOT APPLICABLE | |
| Salazar, Paulina (individual) | Administrator · NOT APPLICABLE | |
| Sharma, Aishwarya (individual) | Administrator · NOT APPLICABLE | |
| Smedra, Ira (individual) | Administrator · NOT APPLICABLE | |
| Win Win Enterprises, LLC (organization) | Administrator · NOT APPLICABLE | |
| Wintner, Jacob (individual) | Administrator · NOT APPLICABLE | |
| Smedra, Ira (individual) | Corporate Officer · NOT APPLICABLE | |
| Wintner, Jacob (individual) | Corporate Officer · NOT APPLICABLE | |
| BH Alliance (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| The Jacob Wintner Trust (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| The Wintner Living Trust Dated 7/08/1992 (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Wintner, Jacob (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Bretsch, Gregory (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Fitzgerald, Lorrie (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Bretsch, Gregory (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Butenko, Julie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Cambridge Healthcare Services LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Capela, Heidi (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Fitzgerald, Lorrie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hassell, Lance (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lutz, Linda (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Salazar, Paulina (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sharma, Aishwarya (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Smedra, Ira (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Swartz, Melissa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wintner, Jacob (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Lassen Nursing & Rehabilitation Center?
Lassen Nursing & Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.
How many beds does Lassen Nursing & Rehabilitation Center have?
It has 96 certified beds and cares for about 84 residents per day.
Has Lassen Nursing & Rehabilitation Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Lassen Nursing & Rehabilitation Center?
It is part of Cambridge Healthcare Services and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Lassen Nursing & Rehabilitation Center?
(530) 257-5341. The facility is located at 2005 River Street, Susanville, CA 96130.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.