Victorian Post Acute

Nursing Home · San Francisco, CA

CMS overall rating 5/5 For profit - Corporation

CMS certification number055848

Contact & location

2121 Pine Street
San Francisco, CA 94115
San Francisco County
Phone
(415) 922-5085
ZIP code
94115 – all care providers

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Facility details

Certified beds
90
Residents per day
86.7 (96% occupied)
Ownership
For profit - Corporation
Legal name
Golden Gateidence Opco LLC
Chain
Pacs Group (274 facilities, avg 2.9★)
Medicare certified since
October 31, 1967
Participates in
Medicare and Medicaid

CMS star ratings

Overall★★★★★ 5/5
State avg 3.2
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.3
Quality measures★★★★★ 5/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.82 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
0.46 (state 0.67 · U.S. 0.69)
Licensed practical nurses
0.85 (state 1.20 · U.S. 0.86)
Nurse aides
2.51 (state 2.65 · U.S. 2.32)
Weekend total
3.71 (state 4.09 · U.S. 3.42)
Nursing staff turnover
44.1 (state 36.7 · U.S. 45.8)%
RN turnover
25.0 (state 38.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
February 20, 2025
Health deficiencies (last cycle)
2.0 (state 15.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
36 health · 27 fire safety · includes actual harm
DateCitationSeverityStatus
2025-02-20 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-14
2025-02-20 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-14
2024-03-08 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-05
2024-03-07 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-05
2023-04-21 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Have a policy regarding use and storage of foods brought to residents by family and other visitors.
F0813 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Assess the resident when there is a significant change in condition
F0637 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Assure that each resident’s assessment is updated at least once every 3 months.
F0638 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2023-04-21 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-02
2019-08-23 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2019-11-07
2019-08-23 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2019-11-07
2019-08-23 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2019-11-07
2019-08-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2019-11-07
2019-08-23 Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912 · Environmental Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2019-11-07
2019-08-23 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2019-11-07
2019-08-23 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2019-11-07
2019-08-23 Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2019-11-07
2019-08-23 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-11-07
2019-08-23 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-11-07
2019-08-23 Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
F0661 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-11-07
2019-08-23 Provide or get specialized rehabilitative services as required for a resident.
F0825 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-11-07

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Bay Area Master Tenant LLC (organization)5%+ Direct Ownership Interest · 100%
Portier, David (individual)Administrator · NOT APPLICABLE
Providence Administrative Consulting Services INC (organization)Administrator · NOT APPLICABLE
Russell, Matthew (individual)Administrator · NOT APPLICABLE
Jergensen, Joshua (individual)Managing Control - Governing Body · NOT APPLICABLE
Mitchell, John (individual)Managing Control - Governing Body · NOT APPLICABLE
Jergensen, Joshua (individual)Operational/managerial Control · NOT APPLICABLE
Mitchell, John (individual)Operational/managerial Control · NOT APPLICABLE
Portier, David (individual)Operational/managerial Control · NOT APPLICABLE
Russell, Matthew (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Victorian Post Acute?

Victorian Post Acute has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Victorian Post Acute have?

It has 90 certified beds and cares for about 87 residents per day.

Has Victorian Post Acute been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Victorian Post Acute?

It is part of Pacs Group and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Victorian Post Acute?

(415) 922-5085. The facility is located at 2121 Pine Street, San Francisco, CA 94115.

Other nursing homes in San Francisco

Compare all nursing homes in San Francisco, CA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.