Chapman Care Center

Nursing Home · Garden Grove, CA

CMS overall rating 4/5 For profit - Limited Liability company

CMS certification number055816

Contact & location

12232 Chapman Ave
Garden Grove, CA 92840
Orange County
Phone
(714) 971-5517
ZIP code
92840 – all care providers

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Facility details

Certified beds
99
Residents per day
91.3 (92% occupied)
Ownership
For profit - Limited Liability company
Legal name
12232 Chapman Ave, INC.
Chain
The Mandelbaum Family (18 facilities, avg 3.2★)
Medicare certified since
September 1, 1967
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.2
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.3
Quality measures★★★★★ 4/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
6.20 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
0.70 (state 0.67 · U.S. 0.69)
Licensed practical nurses
2.25 (state 1.20 · U.S. 0.86)
Nurse aides
3.25 (state 2.65 · U.S. 2.32)
Weekend total
5.65 (state 4.09 · U.S. 3.42)
Nursing staff turnover
26.3 (state 36.7 · U.S. 45.8)%
RN turnover
29.4 (state 38.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 21, 2026
Health deficiencies (last cycle)
22.0 (state 15.7 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
59 health · 11 fire safety
DateCitationSeverityStatus
2026-05-04 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-15
2026-01-21 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2026-01-21 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2026-01-21 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2026-01-21 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2026-01-21 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2026-01-21 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2026-01-21 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2026-01-21 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2026-01-21 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2026-01-21 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-13
2026-01-21 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-02-13
2026-01-21 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-02-13
2026-01-21 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-02-13
2026-01-21 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-02-13
2026-01-21 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-02-13
2026-01-21 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-02-13
2026-01-21 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-02-13
2026-01-21 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-02-13
2026-01-21 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-02-13
2026-01-21 Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
F0847 · Administration Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-02-13
2026-01-21 Have a plan that describes the process for conducting QAPI and QAA activities.
F0865 · Administration Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-02-13
2025-07-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-25
2025-07-08 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 B
No actual harm, potential for minimal harm		 Corrected 2025-07-25
2024-12-06 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Have a policy regarding use and storage of foods brought to residents by family and other visitors.
F0813 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
F0909 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-03
2024-12-06 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 B
No actual harm, potential for minimal harm		 Corrected 2025-01-03
2024-12-06 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2025-01-03
2024-12-06 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection		 B
No actual harm, potential for minimal harm		 Corrected 2025-01-03
2024-12-06 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies · complaint inspection		 B
No actual harm, potential for minimal harm		 Corrected 2025-01-03
2024-06-20 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-10
2024-06-03 Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
F0800 · Nutrition and Dietary Deficiencies · complaint inspection		 B
No actual harm, potential for minimal harm		 Corrected 2024-06-20

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Cabatana, Socrates (individual)Administrator · NOT APPLICABLE
Castro-Garcia, Maria (individual)Administrator · NOT APPLICABLE
Covarruvias, Leticia (individual)Administrator · NOT APPLICABLE
Eister, Gene (individual)Administrator · NOT APPLICABLE
Hansen (organization)Administrator · NOT APPLICABLE
Jordan, Kenneth (individual)Administrator · NOT APPLICABLE
Joseph Kouri & Christine Kouri Living Trust (organization)Administrator · NOT APPLICABLE
Le, Chinh (individual)Administrator · NOT APPLICABLE
Mandelbaum, Janet (individual)Administrator · NOT APPLICABLE
Mandelbaum, Simcha (individual)Administrator · NOT APPLICABLE
Perez, Angelica (individual)Administrator · NOT APPLICABLE
Pham, Julie (individual)Administrator · NOT APPLICABLE
Punsalan, Jena (individual)Administrator · NOT APPLICABLE
Skillserve INC (organization)Administrator · NOT APPLICABLE
Williams, Clinton (individual)Administrator · NOT APPLICABLE
Wooner, Michelle (individual)Administrator · NOT APPLICABLE
Castro-Garcia, Maria (individual)Corporate Director · NOT APPLICABLE
Mandelbaum, Janet (individual)Corporate Director · NOT APPLICABLE
Castro-Garcia, Maria (individual)Corporate Officer · NOT APPLICABLE
Mandelbaum, Janet (individual)Corporate Officer · NOT APPLICABLE
Mandelbaum, Brenda (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Cabatana, Socrates (individual)Operational/managerial Control · NOT APPLICABLE
Covarruvias, Leticia (individual)Operational/managerial Control · NOT APPLICABLE
Eister, Gene (individual)Operational/managerial Control · NOT APPLICABLE
Jordan, Kenneth (individual)Operational/managerial Control · NOT APPLICABLE
Le, Chinh (individual)Operational/managerial Control · NOT APPLICABLE
Mandelbaum, Simcha (individual)Operational/managerial Control · NOT APPLICABLE
Perez, Angelica (individual)Operational/managerial Control · NOT APPLICABLE
Pham, Julie (individual)Operational/managerial Control · NOT APPLICABLE
Punsalan, Jena (individual)Operational/managerial Control · NOT APPLICABLE
Williams, Clinton (individual)Operational/managerial Control · NOT APPLICABLE
Wooner, Michelle (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Chapman Care Center?

Chapman Care Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Chapman Care Center have?

It has 99 certified beds and cares for about 91 residents per day.

Has Chapman Care Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Chapman Care Center?

It is part of The Mandelbaum Family and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Chapman Care Center?

(714) 971-5517. The facility is located at 12232 Chapman Ave, Garden Grove, CA 92840.

Other nursing homes in Garden Grove

Compare all nursing homes in Garden Grove, CA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.