Montclair Manor Care Center
Nursing Home · Montclair, CA
CMS certification number055718
Contact & location
5119 Bandera StMontclair, CA 91763
San Bernardino County
- Phone
- (909) 626-1294
- ZIP code
- 91763 – all care providers
Facility details
- Certified beds
- 59
- Residents per day
- 45.1 (76% occupied)
- Ownership
- For profit - Individual
- Legal name
- Montclair Manor Care Center LLC
- Chain
- Eva Care Group (9 facilities, avg 3.4★)
- Medicare certified since
- August 1, 1973
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.20 (state 4.52 · U.S. 3.86)
- Registered nurses (RN)
- 0.49 (state 0.67 · U.S. 0.69)
- Licensed practical nurses
- 1.07 (state 1.20 · U.S. 0.86)
- Nurse aides
- 2.64 (state 2.65 · U.S. 2.32)
- Weekend total
- 3.98 (state 4.09 · U.S. 3.42)
- Nursing staff turnover
- 35.0 (state 36.7 · U.S. 45.8)%
- RN turnover
- 28.6 (state 38.1 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- April 4, 2025
- Health deficiencies (last cycle)
- 12.0 (state 15.7 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 27 health · 8 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-04-30 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. F0573 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-13 |
| 2025-04-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-04-28 |
| 2025-04-04 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-04-28 |
| 2025-04-04 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-28 |
| 2025-04-04 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-04-28 |
| 2025-04-04 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-28 |
| 2025-04-04 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-28 |
| 2025-04-04 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-28 |
| 2025-04-04 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-28 |
| 2025-04-04 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-28 |
| 2025-04-04 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-28 |
| 2025-04-04 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-28 |
| 2025-04-04 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. F0912 · Environmental Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-04-28 |
| 2024-04-18 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-15 |
| 2024-04-18 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-15 |
| 2024-04-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-15 |
| 2024-04-18 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. F0912 · Environmental Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-05-15 |
| 2022-10-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-11-01 |
| 2022-10-07 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-11-01 |
| 2022-10-07 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-01 |
| 2022-10-07 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-01 |
| 2022-10-07 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-01 |
| 2022-10-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-01 |
| 2022-10-07 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-01 |
| 2022-10-07 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-01 |
| 2022-10-07 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-01 |
| 2022-10-07 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. F0912 · Environmental Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2022-11-01 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Chen, Jenq (individual) | 5%+ Direct Ownership Interest · 50% | |
| Chen, Tze-Yun (individual) | 5%+ Direct Ownership Interest · 50% | |
| Narcisse, Rose (individual) | Administrator · NOT APPLICABLE | |
| Tsai, William (individual) | Administrator · NOT APPLICABLE | |
| Padama, John (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Narcisse, Rose (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Tsai, William (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Montclair Manor Care Center?
Montclair Manor Care Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.
How many beds does Montclair Manor Care Center have?
It has 59 certified beds and cares for about 45 residents per day.
Has Montclair Manor Care Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Montclair Manor Care Center?
It is part of Eva Care Group and is classified as for profit - individual. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Montclair Manor Care Center?
(909) 626-1294. The facility is located at 5119 Bandera St, Montclair, CA 91763.
Other nursing homes in Montclair
-
Community Extended Care Hospital Of Montclair
Nursing Home · Montclair, CA · 140 beds
★★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.