The Villas at Saratoga Skilled NSG & Assisted LVG
Nursing Home · Saratoga, CA
CMS certification number055435
Contact & location
20400 Saratoga-Los Gatos RDSaratoga, CA 95070
Santa Clara County
- Phone
- (408) 741-2950
- ZIP code
- 95070 – all care providers
Facility details
- Certified beds
- 86
- Residents per day
- 82.3 (96% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Three Arch LLC
- Chain
- Kalesta Healthcare Group (19 facilities, avg 2.4★)
- Medicare certified since
- January 1, 1967
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.39 (state 4.52 · U.S. 3.86)
- Registered nurses (RN)
- 0.44 (state 0.67 · U.S. 0.69)
- Licensed practical nurses
- 1.32 (state 1.20 · U.S. 0.86)
- Nurse aides
- 2.64 (state 2.65 · U.S. 2.32)
- Weekend total
- 4.06 (state 4.09 · U.S. 3.42)
- Nursing staff turnover
- 21.5 (state 36.7 · U.S. 45.8)%
- RN turnover
- 41.7 (state 38.1 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- December 20, 2024
- Health deficiencies (last cycle)
- 29.0 (state 15.7 · U.S. 9.3)
- From complaints
- 12
- Citations on record (3 years)
- 60 health · 12 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-22 |
| 2026-03-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-10 |
| 2026-03-03 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-19 |
| 2026-03-03 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-19 |
| 2026-03-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-19 |
| 2026-03-03 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-19 |
| 2025-12-11 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-15 |
| 2025-11-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-12-09 |
| 2025-11-25 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-11-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-12-09 |
| 2025-08-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-10 |
| 2025-08-12 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-20 |
| 2025-08-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-20 |
| 2024-12-20 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. F0800 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-12-30 |
| 2024-12-20 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F0802 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-12-30 |
| 2024-12-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-12-30 |
| 2024-12-20 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2024-12-20 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2024-12-20 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-30 |
| 2024-12-20 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-30 |
| 2024-12-20 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. F0808 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-30 |
| 2024-12-20 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2024-12-20 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2024-12-20 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2024-12-20 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2024-12-20 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2024-12-20 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2024-12-20 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2024-12-20 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-10 |
| 2024-12-20 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-30 |
| 2024-12-20 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. F0912 · Environmental Deficiencies |
B No actual harm, potential for minimal harm |
Waiver has been granted |
| 2024-08-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-09-10 |
| 2022-11-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-14 |
| 2022-11-14 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-14 |
| 2022-11-14 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-02 |
| 2022-11-14 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-05 |
| 2022-11-14 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-14 |
| 2022-11-14 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-14 |
| 2022-11-14 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-14 |
| 2022-11-14 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-18 |
| 2022-11-14 | Assess the resident when there is a significant change in condition F0637 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-14 |
| 2022-11-14 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-14 |
| 2022-11-14 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-14 |
| 2022-11-14 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-14 |
| 2022-11-14 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-30 |
| 2022-11-14 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-14 |
| 2022-11-14 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-18 |
| 2022-11-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-14 |
| 2022-11-14 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. F0808 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-14 |
| 2022-11-14 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-14 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $40,323 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-11-25 | Fine | $32,292 |
| 2024-08-22 | Fine | $8,031 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Kalesta Healthcare Group, LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Clawson, Scott (individual) | 5%+ Indirect Ownership Interest · 48% | |
| Williams, Ryan (individual) | 5%+ Indirect Ownership Interest · 48% | |
| Texas Capital Bank Na (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Haggerty, Kevin (individual) | Administrator · NOT APPLICABLE | |
| Tucker, Riley (individual) | Administrator · NOT APPLICABLE | |
| Chen, Kai Shin (individual) | Corporate Director · NOT APPLICABLE | |
| Fields, Domonique (individual) | Corporate Director · NOT APPLICABLE | |
| Flake, Ethan (individual) | Corporate Director · NOT APPLICABLE | |
| Hinkle, Cortney (individual) | Corporate Director · NOT APPLICABLE | |
| Modi, Ishankumar (individual) | Corporate Director · NOT APPLICABLE | |
| Mosher, Steven (individual) | Corporate Director · NOT APPLICABLE | |
| Murray, Jeffrey (individual) | Corporate Director · NOT APPLICABLE | |
| Soares, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Clawson, Scott (individual) | Corporate Officer · NOT APPLICABLE | |
| Jones, Steven (individual) | Corporate Officer · NOT APPLICABLE | |
| Williams, Ryan (individual) | Corporate Officer · NOT APPLICABLE | |
| Chen, Kai Shin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| De Ocampo, Angela (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Duenas, Jose (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Fields, Domonique (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Flake, Ethan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Franco, Lionel Ryan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Gandhi, Kavita (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Haggerty, Kevin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hinkle, Cortney (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jones, Steven (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Limosnero, Analie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lopez, Eloy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Modi, Ishankumar (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Mosher, Steven (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Murray, Jeffrey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Renaldo, Mari (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Soares, Michael (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Tucker, Riley (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Williams, Ryan (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of The Villas at Saratoga Skilled NSG & Assisted LVG?
The Villas at Saratoga Skilled NSG & Assisted LVG has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.
How many beds does The Villas at Saratoga Skilled NSG & Assisted LVG have?
It has 86 certified beds and cares for about 82 residents per day.
Has The Villas at Saratoga Skilled NSG & Assisted LVG been fined?
Yes. CMS lists 2 penalties totaling $40,323 in the last three years.
Who owns The Villas at Saratoga Skilled NSG & Assisted LVG?
It is part of Kalesta Healthcare Group and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of The Villas at Saratoga Skilled NSG & Assisted LVG?
(408) 741-2950. The facility is located at 20400 Saratoga-Los Gatos RD, Saratoga, CA 95070.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.