Mountain View Healthcare Center

Nursing Home · Mountain View, CA

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number055316

Contact & location

2530 Solace Place
Mountain View, CA 94040
Santa Clara County
Phone
(650) 961-6161
ZIP code
94040 – all care providers

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Facility details

Certified beds
129
Residents per day
127.4 (99% occupied)
Ownership
For profit - Limited Liability company
Legal name
Cirby Holdings LLC
Chain
Spyglass Healthcare (9 facilities, avg 3.1★)
Medicare certified since
January 1, 1967
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.2
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.3
Quality measures★★★★★ 5/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.08 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
0.73 (state 0.67 · U.S. 0.69)
Licensed practical nurses
0.98 (state 1.20 · U.S. 0.86)
Nurse aides
2.37 (state 2.65 · U.S. 2.32)
Weekend total
3.74 (state 4.09 · U.S. 3.42)
Nursing staff turnover
37.7 (state 36.7 · U.S. 45.8)%
RN turnover
33.3 (state 38.1 · U.S. 42.9)%
Administrators who left
3 in the last year

Inspections

Last standard inspection
May 23, 2025
Health deficiencies (last cycle)
24.0 (state 15.7 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
59 health · 13 fire safety · includes actual harm
DateCitationSeverityStatus
2026-05-29 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-12
2026-01-23 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-02-01
2025-12-04 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-27
2025-07-08 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-19
2025-05-28 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-28 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2025-05-23 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-16
2024-09-03 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-05
2024-08-26 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-30
2024-08-26 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-30
2024-08-26 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-30
2024-08-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-28
2024-07-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-07-05 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-14
2024-07-05 Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
F0776 · Administration Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-14
2024-07-02 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622 · Resident Rights Deficiencies · complaint inspection
H
Actual harm
Corrected 2024-07-15
2024-07-02 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-06-04 Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
F0836 · Administration Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-06-20
2024-03-07 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-15
2023-11-16 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-12-08
2023-11-16 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-08
2023-11-16 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-08
2023-10-25 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-09
2023-10-25 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-09
2023-10-25 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-09

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $54,912 in fines.

DateTypeAmount
2024-06-04Fine$54,912

Ownership & management

NameRoleSince
Spyglass Healthcare LLC (organization)5%+ Direct Ownership Interest · 50%
McCormack, Ryan (individual)5%+ Indirect Ownership Interest · 20%
O'shea, Brady (individual)5%+ Indirect Ownership Interest · 5%
Bautista, Mary (individual)Administrator · NOT APPLICABLE
Bowline, Andrea (individual)Administrator · NOT APPLICABLE
Duque, Elizalde (individual)Administrator · NOT APPLICABLE
McCormack, Shane (individual)Administrator · NOT APPLICABLE
Mejia-Aceituno, Kimberly (individual)Administrator · NOT APPLICABLE
Smith, Gregory (individual)Administrator · NOT APPLICABLE
Syed, Quratul (individual)Administrator · NOT APPLICABLE
Valadez-Almaraz, Silvia (individual)Administrator · NOT APPLICABLE
Yumang, Kristin (individual)Administrator · NOT APPLICABLE
Bak, Abraham (individual)Direct Ownership Interest · NOT APPLICABLE
Brandi, Robert (individual)Indirect Ownership Interest · NOT APPLICABLE
Bak, Abraham (individual)Operational/managerial Control · NOT APPLICABLE
Bautista, Mary (individual)Operational/managerial Control · NOT APPLICABLE
Bowline, Andrea (individual)Operational/managerial Control · NOT APPLICABLE
Duque, Elizalde (individual)Operational/managerial Control · NOT APPLICABLE
Haunga, Veisinia (individual)Operational/managerial Control · NOT APPLICABLE
McCormack, Shane (individual)Operational/managerial Control · NOT APPLICABLE
Mejia-Aceituno, Kimberly (individual)Operational/managerial Control · NOT APPLICABLE
Smith, Gregory (individual)Operational/managerial Control · NOT APPLICABLE
Syed, Quratul (individual)Operational/managerial Control · NOT APPLICABLE
Valadez-Almaraz, Silvia (individual)Operational/managerial Control · NOT APPLICABLE
Yumang, Kristin (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Mountain View Healthcare Center?

Mountain View Healthcare Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Mountain View Healthcare Center have?

It has 129 certified beds and cares for about 127 residents per day.

Has Mountain View Healthcare Center been fined?

Yes. CMS lists 1 penalty totaling $54,912 in the last three years.

Who owns Mountain View Healthcare Center?

It is part of Spyglass Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Mountain View Healthcare Center?

(650) 961-6161. The facility is located at 2530 Solace Place, Mountain View, CA 94040.

Other nursing homes in Mountain View

Compare all nursing homes in Mountain View, CA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.