Shields Richmond Nursing Center

Nursing Home · Richmond, CA

CMS overall rating 4/5 For profit - Corporation

CMS certification number055292

Contact & location

1919 Cutting Blvd
Richmond, CA 94804
Contra Costa County
Phone
(510) 233-8513
ZIP code
94804 – all care providers

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Facility details

Certified beds
84
Residents per day
76.5 (91% occupied)
Ownership
For profit - Corporation
Legal name
Shields Nursing Centers INC
Medicare certified since
September 1, 1967
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.2
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.3
Quality measures★★★★★ 5/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.71 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
1.25 (state 0.67 · U.S. 0.69)
Licensed practical nurses
0.22 (state 1.20 · U.S. 0.86)
Nurse aides
2.24 (state 2.65 · U.S. 2.32)
Weekend total
3.44 (state 4.09 · U.S. 3.42)
Nursing staff turnover
18.2 (state 36.7 · U.S. 45.8)%
RN turnover
27.8 (state 38.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 17, 2025
Health deficiencies (last cycle)
16.0 (state 15.7 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
43 health · 23 fire safety
DateCitationSeverityStatus
2026-03-10 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-10
2026-03-10 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-10
2026-03-10 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-10
2025-04-17 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-14
2025-04-17 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-14
2025-04-17 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-14
2025-04-17 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-14
2025-04-17 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-14
2025-04-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-14
2025-04-17 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-14
2025-04-17 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-14
2025-04-17 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-14
2025-04-17 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-14
2025-04-17 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-14
2025-04-17 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-14
2025-04-17 Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912 · Environmental Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2025-05-14
2024-12-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-31
2024-07-18 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-09
2024-03-07 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-12
2023-12-08 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-01-08
2023-12-08 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
F0802 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-01-08
2023-12-08 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-01-08
2023-12-08 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-01-08
2023-12-08 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-01-08
2023-12-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-01-08
2023-12-08 Have a policy regarding use and storage of foods brought to residents by family and other visitors.
F0813 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-01-08
2023-12-08 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-08
2023-12-08 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-08
2023-12-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-08
2023-12-08 Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-08
2023-12-08 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-08
2023-12-08 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-08
2023-12-08 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-08
2023-12-08 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-08
2023-12-08 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-08
2023-12-08 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-08
2022-05-12 Assure that each resident’s assessment is updated at least once every 3 months.
F0638 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-07-12
2022-05-12 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-07-12
2022-05-12 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-07-12
2022-05-12 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-07-12
2022-05-12 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-07-12
2022-05-12 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-07-12
2022-05-12 Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912 · Environmental Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2022-07-12

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Shields, Monique (individual)5%+ Direct Ownership Interest · 49%
Shields, Willie (individual)5%+ Direct Ownership Interest
Abiad, Ruel (individual)Administrator · NOT APPLICABLE
Antigua, Darwin (individual)Administrator · NOT APPLICABLE
Booker, Whitney (individual)Administrator · NOT APPLICABLE
Dela Cruz, Raphael (individual)Administrator · NOT APPLICABLE
Dhugga, Gurpreet (individual)Administrator · NOT APPLICABLE
Gabriel, Aaron (individual)Administrator · NOT APPLICABLE
Goward, Angelina (individual)Administrator · NOT APPLICABLE
Hutson, Janice (individual)Administrator · NOT APPLICABLE
Myers, Arkita (individual)Administrator · NOT APPLICABLE
Perdomo, Madelene (individual)Administrator · NOT APPLICABLE
Philogene, Jacques (individual)Administrator · NOT APPLICABLE
Shields, Monique (individual)Administrator · NOT APPLICABLE
Shields, Willie (individual)Administrator · NOT APPLICABLE
Thorpe, Donald (individual)Administrator · NOT APPLICABLE
Shields, Monique (individual)Corporate Director · NOT APPLICABLE
Shields, Willie (individual)Corporate Director · NOT APPLICABLE
Abiad, Ruel (individual)Operational/managerial Control · NOT APPLICABLE
Antigua, Darwin (individual)Operational/managerial Control · NOT APPLICABLE
Booker, Whitney (individual)Operational/managerial Control · NOT APPLICABLE
Dela Cruz, Raphael (individual)Operational/managerial Control · NOT APPLICABLE
Dhugga, Gurpreet (individual)Operational/managerial Control · NOT APPLICABLE
Gabriel, Aaron (individual)Operational/managerial Control · NOT APPLICABLE
Goward, Angelina (individual)Operational/managerial Control · NOT APPLICABLE
Hutson, Janice (individual)Operational/managerial Control · NOT APPLICABLE
Myers, Arkita (individual)Operational/managerial Control · NOT APPLICABLE
Perdomo, Madelene (individual)Operational/managerial Control · NOT APPLICABLE
Philogene, Jacques (individual)Operational/managerial Control · NOT APPLICABLE
Shields, Monique (individual)Operational/managerial Control · NOT APPLICABLE
Shields, Willie (individual)Operational/managerial Control · NOT APPLICABLE
Thorpe, Donald (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Shields Richmond Nursing Center?

Shields Richmond Nursing Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Shields Richmond Nursing Center have?

It has 84 certified beds and cares for about 77 residents per day.

Has Shields Richmond Nursing Center been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Shields Richmond Nursing Center?

(510) 233-8513. The facility is located at 1919 Cutting Blvd, Richmond, CA 94804.

Other nursing homes in Richmond

Compare all nursing homes in Richmond, CA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.