Willow Pass Healthcare Center
Nursing Home · Concord, CA
CMS certification number055241
Contact & location
3318 Willow Pass RoadConcord, CA 94519
Contra Costa County
- Phone
- (925) 689-9222
- ZIP code
- 94519 – all care providers
Facility details
- Certified beds
- 81
- Residents per day
- 78.5 (97% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Willow Pass Health Care Center INC
- Chain
- Pratap Poddatoori (6 facilities, avg 3.5★)
- Medicare certified since
- January 1, 1967
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.99 (state 4.52 · U.S. 3.86)
- Registered nurses (RN)
- 0.58 (state 0.67 · U.S. 0.69)
- Licensed practical nurses
- 0.81 (state 1.20 · U.S. 0.86)
- Nurse aides
- 2.60 (state 2.65 · U.S. 2.32)
- Weekend total
- 3.71 (state 4.09 · U.S. 3.42)
- Nursing staff turnover
- 46.0 (state 36.7 · U.S. 45.8)%
- RN turnover
- 30.0 (state 38.1 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- October 14, 2022
- Health deficiencies (last cycle)
- 24.0 (state 15.7 · U.S. 9.3)
- From complaints
- 5
- Citations on record (3 years)
- 45 health · 35 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-14 |
| 2026-03-26 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-14 |
| 2026-03-13 | Protect each resident from the wrongful use of the resident's belongings or money. F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-13 |
| 2026-03-13 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-13 |
| 2026-03-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-13 |
| 2025-09-07 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-12-29 |
| 2024-07-09 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-09 |
| 2024-04-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-04-30 |
| 2024-04-25 | Provide a bathroom in or located near each resident’s room. F0918 · Environmental Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-30 |
| 2024-04-11 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-05-30 |
| 2024-02-21 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-15 |
| 2023-08-31 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-28 |
| 2022-10-14 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Provide routine and 24-hour emergency dental care for each resident. F0790 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2022-12-01 |
| 2022-10-14 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. F0912 · Environmental Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2022-12-01 |
| 2020-02-07 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2020-03-27 |
| 2020-02-07 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2020-03-27 |
| 2020-02-07 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2020-03-27 |
| 2020-02-07 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2020-03-27 |
| 2020-02-07 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2020-03-27 |
| 2020-02-07 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2020-03-27 |
| 2020-02-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2020-03-27 |
| 2020-02-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-27 |
| 2020-02-07 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-27 |
| 2020-02-07 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-27 |
| 2020-02-07 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-27 |
| 2020-02-07 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-27 |
| 2020-02-07 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-27 |
| 2020-02-07 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. F0912 · Environmental Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2020-03-27 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $45,702 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-04-11 | Payment Denial | 27 days payment denial |
| 2024-04-11 | Fine | $45,702 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Poddatoori, Pratap (individual) | 5%+ Direct Ownership Interest · 100% | |
| Acosta, Ma Jennifer (individual) | Administrator · NOT APPLICABLE | |
| Andres, Norma (individual) | Administrator · NOT APPLICABLE | |
| Antonio, Joy (individual) | Administrator · NOT APPLICABLE | |
| Dhugga, Gurpreet (individual) | Administrator · NOT APPLICABLE | |
| Dominguez, Juan (individual) | Administrator · NOT APPLICABLE | |
| Ephrem, Binoy (individual) | Administrator · NOT APPLICABLE | |
| Gautam, Dakshina (individual) | Administrator · NOT APPLICABLE | |
| Griffen, Patricia (individual) | Administrator · NOT APPLICABLE | |
| Guerrero, Sylvia (individual) | Administrator · NOT APPLICABLE | |
| Hudson, Cassi (individual) | Administrator · NOT APPLICABLE | |
| Hycare INC (organization) | Administrator · NOT APPLICABLE | |
| McClendon, Breyana (individual) | Administrator · NOT APPLICABLE | |
| McGregor, Terrance (individual) | Administrator · NOT APPLICABLE | |
| Padania, Hilda (individual) | Administrator · NOT APPLICABLE | |
| Patel, Samir (individual) | Administrator · NOT APPLICABLE | |
| Poddatoori, Pratap (individual) | Administrator · NOT APPLICABLE | |
| Wesser-Singh, Shalena (individual) | Administrator · NOT APPLICABLE | |
| Wong, Jennifer (individual) | Administrator · NOT APPLICABLE | |
| Poddatoori, Pratap (individual) | Corporate Officer · NOT APPLICABLE | |
| Acosta, Ma Jennifer (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Andres, Norma (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Antonio, Joy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Dhugga, Gurpreet (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Dominguez, Juan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ephrem, Binoy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Gautam, Dakshina (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Griffen, Patricia (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Guerrero, Sylvia (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hudson, Cassi (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hycare INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| McClendon, Breyana (individual) | Operational/managerial Control · NOT APPLICABLE | |
| McGregor, Terrance (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Padania, Hilda (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Patel, Samir (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Poddatoori, Pratap (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wesser-Singh, Shalena (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wong, Jennifer (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Willow Pass Healthcare Center?
Willow Pass Healthcare Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.
How many beds does Willow Pass Healthcare Center have?
It has 81 certified beds and cares for about 79 residents per day.
Has Willow Pass Healthcare Center been fined?
Yes. CMS lists 2 penalties totaling $45,702 in the last three years.
Who owns Willow Pass Healthcare Center?
It is part of Pratap Poddatoori and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Willow Pass Healthcare Center?
(925) 689-9222. The facility is located at 3318 Willow Pass Road, Concord, CA 94519.
Other nursing homes in Concord
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Bayberry Skilled Nursing & Healthcare Center
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Stonebrook Post Acute
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Concord Post Acute
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Diablo Valley Post Acute
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.