Providence ST Elizabeth Care Center

Nursing Home · North Hollywood, CA

CMS overall rating 1/5 SFF candidate For profit - Limited Liability company

CMS certification number055192
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.

Contact & location

10425 Magnolia Blvd
North Hollywood, CA 91601
Los Angeles County
Phone
(818) 980-3872
ZIP code
91601 – all care providers

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Facility details

Certified beds
52
Residents per day
46.3 (89% occupied)
Ownership
For profit - Limited Liability company
Legal name
Providence Health System - Southern California
Chain
Providence Health & Services (8 facilities, avg 3.0★)
Medicare certified since
June 1, 1973
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.2
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.3
Quality measures★★★★★ 4/5
State avg 4.1
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.76 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
0.85 (state 0.67 · U.S. 0.69)
Licensed practical nurses
1.25 (state 1.20 · U.S. 0.86)
Nurse aides
2.66 (state 2.65 · U.S. 2.32)
Weekend total
4.12 (state 4.09 · U.S. 3.42)
Nursing staff turnover
27.8 (state 36.7 · U.S. 45.8)%
RN turnover
40.0 (state 38.1 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
January 2, 2026
Health deficiencies (last cycle)
31.0 (state 15.7 · U.S. 9.3)
From complaints
11
Citations on record (3 years)
73 health · 7 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-04-02 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-24
2026-04-02 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-24
2026-01-12 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-12 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-12 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-12 Give the resident's representative the ability to exercise the resident's rights.
F0551 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-12 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-12 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 K
Immediate jeopardy to resident health or safety		 Corrected 2026-01-30
2026-01-02 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2026-01-30
2026-01-02 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Have a policy regarding use and storage of foods brought to residents by family and other visitors.
F0813 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-30
2026-01-02 Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912 · Environmental Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-01-30
2025-12-10 Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912 · Environmental Deficiencies · complaint inspection		 B
No actual harm, potential for minimal harm		 Corrected 2026-01-30
2025-12-04 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-12-15
2025-11-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-18
2024-10-04 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-10-30
2024-10-04 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-10-30
2024-10-04 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-10-30
2024-10-04 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-10-30
2024-10-04 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-10-30
2024-10-04 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-10-30
2024-10-04 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-10-30
2024-10-04 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-10-30
2024-10-04 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-10-30
2024-10-04 Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
F0577 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-30
2024-10-04 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-30
2024-10-04 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-30
2024-10-04 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-30
2024-10-04 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-30
2024-10-04 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-30
2024-10-04 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-30
2024-10-04 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-30
2024-10-04 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-30

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $54,032 in fines.

DateTypeAmount
2025-11-25Fine$30,846
2024-10-04Fine$23,186

Ownership & management

NameRoleSince
Gobrial, Mark (individual)Contracted Managing Employee · NOT APPLICABLE
Blair, Richard (individual)Corporate Director · NOT APPLICABLE
Crawford, Isiaah (individual)Corporate Director · NOT APPLICABLE
Hejna, Diane (individual)Corporate Director · NOT APPLICABLE
Hughes, Phyllis (individual)Corporate Director · NOT APPLICABLE
Kingston, Mary Beth (individual)Corporate Director · NOT APPLICABLE
Lyons, Mary (individual)Corporate Director · NOT APPLICABLE
Markham, Donna (individual)Corporate Director · NOT APPLICABLE
Murphy, Michael (individual)Corporate Director · NOT APPLICABLE
O'quinn, Marvin (individual)Corporate Director · NOT APPLICABLE
Pacini, Carol (individual)Corporate Director · NOT APPLICABLE
Sorenson, Charles (individual)Corporate Director · NOT APPLICABLE
Sprunk, Eric (individual)Corporate Director · NOT APPLICABLE
Anderson, Donald (individual)Corporate Officer · NOT APPLICABLE
Hoffman, Gregory (individual)Corporate Officer · NOT APPLICABLE
Martin, James (individual)Corporate Officer · NOT APPLICABLE
Newsom, Anna (individual)Corporate Officer · NOT APPLICABLE
Wexler, Erik (individual)Corporate Officer · NOT APPLICABLE
Providence Health & Services - Washington (organization)Operational/managerial Control · NOT APPLICABLE
Jones, Calvin (individual)W-2 Managing Employee · NOT APPLICABLE
Reely, Dianna (individual)W-2 Managing Employee · NOT APPLICABLE
Sikes, Nicole (individual)W-2 Managing Employee · NOT APPLICABLE
Warren, Terri (individual)W-2 Managing Employee · NOT APPLICABLE
Westlund, Malisa (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Providence ST Elizabeth Care Center?

Providence ST Elizabeth Care Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Providence ST Elizabeth Care Center have?

It has 52 certified beds and cares for about 46 residents per day.

Has Providence ST Elizabeth Care Center been fined?

Yes. CMS lists 2 penalties totaling $54,032 in the last three years.

Who owns Providence ST Elizabeth Care Center?

It is part of Providence Health & Services and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Providence ST Elizabeth Care Center?

(818) 980-3872. The facility is located at 10425 Magnolia Blvd, North Hollywood, CA 91601.

Other nursing homes in North Hollywood

Compare all nursing homes in North Hollywood, CA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.