Driftwood Healthcare Center - Santa Cruz
Nursing Home · Santa Cruz, CA
Contact & location
675 24Th AvenueSanta Cruz, CA 95062
Santa Cruz County
- Phone
- (831) 475-6323
- ZIP code
- 95062 – all care providers
Facility details
- Certified beds
- 92
- Residents per day
- 84.6 (92% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Driftwood Santa Cruz Operating Company LP
- Chain
- Mariner Health Care (17 facilities, avg 3.6★)
- Medicare certified since
- June 1, 1969
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.98 (state 4.52 · U.S. 3.86)
- Registered nurses (RN)
- 0.68 (state 0.67 · U.S. 0.69)
- Licensed practical nurses
- 0.63 (state 1.20 · U.S. 0.86)
- Nurse aides
- 2.67 (state 2.65 · U.S. 2.32)
- Weekend total
- 3.73 (state 4.09 · U.S. 3.42)
- Nursing staff turnover
- 46.2 (state 36.7 · U.S. 45.8)%
- RN turnover
- 50.0 (state 38.1 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- December 12, 2025
- Health deficiencies (last cycle)
- 7.0 (state 15.7 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 51 health · 29 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-12 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-09 |
| 2025-12-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-09 |
| 2025-12-12 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-09 |
| 2025-12-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-09 |
| 2025-12-12 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-09 |
| 2025-12-12 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-09 |
| 2025-08-22 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-21 |
| 2024-10-02 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-31 |
| 2024-06-24 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. F0741 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-06-24 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. F0909 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-17 |
| 2024-03-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-03-27 |
| 2024-03-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-03-13 |
| 2024-01-18 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-01-30 |
| 2023-10-09 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-30 |
| 2023-10-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-10-30 |
| 2022-08-19 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-09-12 |
| 2022-08-19 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F0802 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-09-12 |
| 2022-08-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-09-12 |
| 2022-08-19 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-09-12 |
| 2022-08-19 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-09-12 |
| 2022-08-19 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-12 |
| 2022-08-19 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-12 |
| 2022-08-19 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-12 |
| 2022-08-19 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-12 |
| 2022-08-19 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-12 |
| 2022-08-19 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-12 |
| 2022-08-19 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-12 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Capital Funding LLC (organization) | 5%+ Direct Ownership Interest | |
| GC Operating Company LLC (organization) | 5%+ Direct Ownership Interest · 99% | |
| Grancare LLC (organization) | 5%+ Indirect Ownership Interest | |
| Grunstein, Emily (individual) | 5%+ Indirect Ownership Interest | |
| Mariner Health Care, INC. (organization) | 5%+ Indirect Ownership Interest | |
| MHC Holding Company (organization) | 5%+ Indirect Ownership Interest | |
| MHC West Holding Company (organization) | 5%+ Indirect Ownership Interest | |
| National Senior Care, INC. (organization) | 5%+ Indirect Ownership Interest | |
| Hadfield, Kevin (individual) | Administrator · NOT APPLICABLE | |
| Kaur, Navdeep (individual) | Administrator · NOT APPLICABLE | |
| Sabounchi, Saman (individual) | Administrator · NOT APPLICABLE | |
| Sarcauga, Dennis (individual) | Administrator · NOT APPLICABLE | |
| Driftwood Santa Cruz Holding Company GP LLC (organization) | General Partnership Interest · NOT APPLICABLE | |
| GC Operating Company LLC (organization) | Limited Partnership Interest · NOT APPLICABLE | |
| Hadfield, Kevin (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Kaur, Navdeep (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Sarcauga, Dennis (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Hadfield, Kevin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Kaur, Navdeep (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sabounchi, Saman (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sarcauga, Dennis (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Driftwood Healthcare Center - Santa Cruz?
Driftwood Healthcare Center - Santa Cruz has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.
How many beds does Driftwood Healthcare Center - Santa Cruz have?
It has 92 certified beds and cares for about 85 residents per day.
Has Driftwood Healthcare Center - Santa Cruz been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Driftwood Healthcare Center - Santa Cruz?
It is part of Mariner Health Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Driftwood Healthcare Center - Santa Cruz?
(831) 475-6323. The facility is located at 675 24Th Avenue, Santa Cruz, CA 95062.
Other nursing homes in Santa Cruz
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Redwood Grove Post Acute
Nursing Home · Santa Cruz, CA · 144 beds
★★★ -
Santa Cruz Post Acute
Nursing Home · Santa Cruz, CA · 149 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.