Arkansas State Veterans Home at North Little Rock

Nursing Home · North Little Rock, AR

CMS overall rating 5/5 Government - State

CMS certification number045462

Contact & location

2401 John Ashley Drive
North Little Rock, AR 72114
Pulaski County
Phone
(501) 683-2382
ZIP code
72114 – all care providers

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Facility details

Certified beds
96
Residents per day
87.7 (91% occupied)
Ownership
Government - State
Legal name
State of Arkansas
Medicare certified since
April 27, 2017
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.4
Health inspections★★★★★ 4/5
State avg 3.2
Staffing★★★★★ 4/5
State avg 3.3
Quality measures★★★★★ 5/5
State avg 3.7
Long-stay quality★★★★★ 5/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.06 (state 4.03 · U.S. 3.86)
Registered nurses (RN)
0.47 (state 0.41 · U.S. 0.69)
Licensed practical nurses
1.12 (state 0.95 · U.S. 0.86)
Nurse aides
3.48 (state 2.67 · U.S. 2.32)
Weekend total
4.44 (state 3.46 · U.S. 3.42)
Nursing staff turnover
61.7 (state 49.5 · U.S. 45.8)%
RN turnover
62.5 (state 44.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 1, 2025
Health deficiencies (last cycle)
0.0 (state 2.9 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
16 health · 5 fire safety
DateCitationSeverityStatus
2024-02-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-03-15
2024-02-23 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-15
2024-02-23 Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
F0577 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-15
2024-02-23 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-15
2024-02-23 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-15
2024-02-23 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-15
2024-02-23 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-15
2024-02-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-15
2024-02-23 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-15
2024-02-23 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-15
2024-02-23 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-15
2022-12-09 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-09 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-09 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-09 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11
2022-12-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-01-11

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Lee, Phoua (individual)Corporate Officer · NOT APPLICABLE
Lee, Phoua (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Arkansas State Veterans Home at North Little Rock?

Arkansas State Veterans Home at North Little Rock has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.4-star average in Arkansas.

How many beds does Arkansas State Veterans Home at North Little Rock have?

It has 96 certified beds and cares for about 88 residents per day.

Has Arkansas State Veterans Home at North Little Rock been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Arkansas State Veterans Home at North Little Rock?

(501) 683-2382. The facility is located at 2401 John Ashley Drive, North Little Rock, AR 72114.

Other nursing homes in North Little Rock

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.