Willowbend Health and Rehabilitation, LLC
Nursing Home · Marion, AR
CMS certification number045412
Contact & location
830 Canal StreetMarion, AR 72364
Crittenden County
- Phone
- (870) 739-3268
- ZIP code
- 72364 – all care providers
Facility details
- Certified beds
- 140
- Residents per day
- 110.1 (79% occupied)
- Ownership
- For profit - Limited Liability company
- Chain
- Southern Administrative Services (35 facilities, avg 3.8★)
- Medicare certified since
- April 30, 2006
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.75 (state 4.03 · U.S. 3.86)
- Registered nurses (RN)
- 0.51 (state 0.41 · U.S. 0.69)
- Licensed practical nurses
- 0.73 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.51 (state 2.67 · U.S. 2.32)
- Weekend total
- 3.05 (state 3.46 · U.S. 3.42)
- Nursing staff turnover
- 34.3 (state 49.5 · U.S. 45.8)%
- RN turnover
- 27.3 (state 44.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- February 6, 2025
- Health deficiencies (last cycle)
- 7.0 (state 2.9 · U.S. 9.3)
- From complaints
- 3
- Citations on record (3 years)
- 22 health · 5 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-02-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-02-06 |
| 2025-02-06 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-03 |
| 2025-02-06 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-03 |
| 2025-02-06 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-03 |
| 2025-02-06 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-03 |
| 2025-02-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-03 |
| 2025-02-06 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-03 |
| 2024-03-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-04-22 |
| 2024-03-28 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-22 |
| 2024-03-28 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-22 |
| 2024-03-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-22 |
| 2024-03-28 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-22 |
| 2024-03-28 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-22 |
| 2024-03-28 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-22 |
| 2024-03-28 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-22 |
| 2024-03-28 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-22 |
| 2024-03-28 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-22 |
| 2023-01-06 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-02-03 |
| 2023-01-06 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-02-03 |
| 2023-01-06 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-02-03 |
| 2023-01-06 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-02-03 |
| 2023-01-06 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-02-03 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $30,771 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-02-06 | Fine | $15,129 |
| 2024-03-28 | Payment Denial | 26 days payment denial |
| 2024-03-28 | Fine | $15,642 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| 4P2T1 Ops Holding LP (organization) | 5%+ Indirect Ownership Interest | |
| Jej Assets LP (organization) | 5%+ Indirect Ownership Interest | |
| Ponthie, Sharlot (individual) | 5%+ Indirect Ownership Interest | |
| Ponthie, John (individual) | General Partnership Interest · NOT APPLICABLE | |
| Alexark1 LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Taylor, Jennifer (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Willowbend Health and Rehabilitation, LLC?
Willowbend Health and Rehabilitation, LLC has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.4-star average in Arkansas.
How many beds does Willowbend Health and Rehabilitation, LLC have?
It has 140 certified beds and cares for about 110 residents per day.
Has Willowbend Health and Rehabilitation, LLC been fined?
Yes. CMS lists 3 penalties totaling $30,771 in the last three years.
Who owns Willowbend Health and Rehabilitation, LLC?
It is part of Southern Administrative Services and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Willowbend Health and Rehabilitation, LLC?
(870) 739-3268. The facility is located at 830 Canal Street, Marion, AR 72364.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.