Highlands of Bella Vista Health & Rehab, LLC
Nursing Home · Bella Vista, AR
CMS certification number045402
Contact & location
670 Rogers RoadBella Vista, AR 72715
Benton County
- Phone
- (479) 876-1847
- ZIP code
- 72715 – all care providers
Facility details
- Certified beds
- 90
- Residents per day
- 66.3 (74% occupied)
- Ownership
- For profit - Limited Liability company
- Chain
- Central Arkansas Nursing Centers (38 facilities, avg 3.6★)
- Medicare certified since
- June 27, 2004
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.44 (state 4.03 · U.S. 3.86)
- Registered nurses (RN)
- 0.39 (state 0.41 · U.S. 0.69)
- Licensed practical nurses
- 1.19 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.86 (state 2.67 · U.S. 2.32)
- Weekend total
- 3.72 (state 3.46 · U.S. 3.42)
- Nursing staff turnover
- 45.6 (state 49.5 · U.S. 45.8)%
- RN turnover
- 50.0 (state 44.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- November 21, 2024
- Health deficiencies (last cycle)
- 3.0 (state 2.9 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 19 health · 3 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-11-26 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Past Non-Compliance |
| 2024-11-21 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-12-21 |
| 2024-11-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-12-21 |
| 2023-11-10 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
J Immediate jeopardy to resident health or safety |
Corrected 2023-12-04 |
| 2023-11-10 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-04 |
| 2023-11-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-04 |
| 2023-11-10 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-04 |
| 2022-08-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2022-11-03 |
| 2022-08-11 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-03 |
| 2022-08-11 | Assess the resident when there is a significant change in condition F0637 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-09-10 |
| 2022-08-11 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-03 |
| 2022-08-11 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-03 |
| 2022-08-11 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-09-10 |
| 2022-08-11 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-11-03 |
| 2022-08-11 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-10 |
| 2022-08-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-11-03 |
| 2022-08-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-10 |
| 2022-08-11 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-10 |
| 2022-08-11 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-09-10 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $8,055 in fines.
| Date | Type | Amount |
|---|---|---|
| 2023-11-10 | Fine | $8,055 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Bella Vista Estates LLC (organization) | Administrator · NOT APPLICABLE | |
| Brock, Michelle (individual) | Administrator · NOT APPLICABLE | |
| Central Arkansas Nursing Centers INC (organization) | Administrator · NOT APPLICABLE | |
| Douglas, Donald (individual) | Administrator · NOT APPLICABLE | |
| Morton, Michael (individual) | Administrator · NOT APPLICABLE | |
| Norsworthy, David (individual) | Administrator · NOT APPLICABLE | |
| Nursing Consultants INC (organization) | Administrator · NOT APPLICABLE | |
| Brock, Michelle (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Highlands of Bella Vista Health & Rehab, LLC?
Highlands of Bella Vista Health & Rehab, LLC has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.4-star average in Arkansas.
How many beds does Highlands of Bella Vista Health & Rehab, LLC have?
It has 90 certified beds and cares for about 66 residents per day.
Has Highlands of Bella Vista Health & Rehab, LLC been fined?
Yes. CMS lists 1 penalty totaling $8,055 in the last three years.
Who owns Highlands of Bella Vista Health & Rehab, LLC?
It is part of Central Arkansas Nursing Centers and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Highlands of Bella Vista Health & Rehab, LLC?
(479) 876-1847. The facility is located at 670 Rogers Road, Bella Vista, AR 72715.
Other nursing homes in Bella Vista
-
Concordia Nursing & Rehab, LLC
Nursing Home · Bella Vista, AR · 102 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.