Heather Manor Nursing and Rehabilitation Center
Nursing Home · Hope, AR
CMS certification number045337
Contact & location
400 West 23Rd StreetHope, AR 71801
Hempstead County
- Phone
- (870) 777-3448
- ZIP code
- 71801 – all care providers
Facility details
- Certified beds
- 128
- Residents per day
- 76.3 (60% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Heather Manor Care Center INC
- Chain
- Central Arkansas Nursing Centers (38 facilities, avg 3.6★)
- Medicare certified since
- January 1, 1998
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.51 (state 4.03 · U.S. 3.86)
- Registered nurses (RN)
- 0.53 (state 0.41 · U.S. 0.69)
- Licensed practical nurses
- 1.22 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.76 (state 2.67 · U.S. 2.32)
- Weekend total
- 3.79 (state 3.46 · U.S. 3.42)
- Nursing staff turnover
- 29.5 (state 49.5 · U.S. 45.8)%
- RN turnover
- 0.0 (state 44.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- February 6, 2025
- Health deficiencies (last cycle)
- 6.0 (state 2.9 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 22 health · 5 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-02-06 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-08 |
| 2025-02-06 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-08 |
| 2025-02-06 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-08 |
| 2025-02-06 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-08 |
| 2025-02-06 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-08 |
| 2025-02-06 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-08 |
| 2024-04-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-04 |
| 2024-04-04 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-04 |
| 2024-04-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-04 |
| 2024-04-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-04 |
| 2024-04-04 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-04 |
| 2024-04-04 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-04 |
| 2024-04-04 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-04 |
| 2023-03-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-04-02 |
| 2023-03-03 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-02 |
| 2023-03-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-02 |
| 2023-03-03 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-02 |
| 2023-03-03 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-02 |
| 2023-03-03 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-02 |
| 2023-03-03 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-02 |
| 2023-03-03 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-02 |
| 2023-03-03 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-02 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Central Arkansas Nursing Centers INC (organization) | Administrator · NOT APPLICABLE | |
| Clay, Stacy (individual) | Administrator · NOT APPLICABLE | |
| Goins, Dale (individual) | Administrator · NOT APPLICABLE | |
| Heather Manor Care Center INC (organization) | Administrator · NOT APPLICABLE | |
| Morton, Michael (individual) | Administrator · NOT APPLICABLE | |
| Nursing Consultants INC (organization) | Administrator · NOT APPLICABLE | |
| Morton, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Morton, Michael (individual) | Corporate Officer · NOT APPLICABLE | |
| Goins, Dale (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Heather Manor Nursing and Rehabilitation Center?
Heather Manor Nursing and Rehabilitation Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.4-star average in Arkansas.
How many beds does Heather Manor Nursing and Rehabilitation Center have?
It has 128 certified beds and cares for about 76 residents per day.
Has Heather Manor Nursing and Rehabilitation Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Heather Manor Nursing and Rehabilitation Center?
It is part of Central Arkansas Nursing Centers and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Heather Manor Nursing and Rehabilitation Center?
(870) 777-3448. The facility is located at 400 West 23Rd Street, Hope, AR 71801.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.