Pocahontas Healthcare and Rehabilitation Center

Nursing Home · Pocahontas, AR

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number045284

Contact & location

105 Country Club Road
Pocahontas, AR 72455
Randolph County
Phone
(870) 892-2523
ZIP code
72455 – all care providers

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Facility details

Certified beds
97
Residents per day
48.1 (50% occupied)
Ownership
For profit - Limited Liability company
Legal name
Randolph SNF Operations LLC
Chain
Southern Administrative Services (35 facilities, avg 3.8★)
Medicare certified since
July 1, 1995
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.4
Health inspections★★★★★ 3/5
State avg 3.2
Staffing★★★★★ 3/5
State avg 3.3
Quality measures★★★★★ 3/5
State avg 3.7
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.72 (state 4.03 · U.S. 3.86)
Registered nurses (RN)
0.51 (state 0.41 · U.S. 0.69)
Licensed practical nurses
1.05 (state 0.95 · U.S. 0.86)
Nurse aides
2.16 (state 2.67 · U.S. 2.32)
Weekend total
2.99 (state 3.46 · U.S. 3.42)
Nursing staff turnover
43.1 (state 49.5 · U.S. 45.8)%
RN turnover
42.9 (state 44.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
February 12, 2026
Health deficiencies (last cycle)
0.0 (state 2.9 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
21 health · 12 fire safety · includes actual harm
DateCitationSeverityStatus
2025-06-20 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-06-20
2024-12-31 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-01-21
2024-12-31 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-21
2024-12-31 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-21
2024-08-22 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-09-17
2024-08-22 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-17
2024-08-22 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-17
2024-08-22 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-17
2024-08-22 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-17
2024-08-22 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-17
2024-08-22 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-17
2024-08-22 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-17
2024-08-22 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-17
2023-09-15 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-10-08
2023-09-15 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-08
2023-09-15 Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
F0569 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-08
2023-09-15 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-08
2023-09-15 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-08
2023-09-15 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-08
2023-09-15 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-08
2023-09-15 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2023-09-15

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $9,307 in fines.

DateTypeAmount
2025-06-20Fine$9,307

Ownership & management

NameRoleSince
4P2T1 Ops Holding LP (organization)5%+ Direct Ownership Interest · 100%
Jej Assets LP (organization)5%+ Indirect Ownership Interest · 100%
Ponthie, Sharlot (individual)5%+ Indirect Ownership Interest
Ponthie, John (individual)Corporate Officer · NOT APPLICABLE
Alexark1 LLC (organization)Operational/managerial Control · NOT APPLICABLE
Jej Management, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Fort, Jeannie (individual)W-2 Managing Employee · NOT APPLICABLE
Hicks, Deborah (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Pocahontas Healthcare and Rehabilitation Center?

Pocahontas Healthcare and Rehabilitation Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.4-star average in Arkansas.

How many beds does Pocahontas Healthcare and Rehabilitation Center have?

It has 97 certified beds and cares for about 48 residents per day.

Has Pocahontas Healthcare and Rehabilitation Center been fined?

Yes. CMS lists 1 penalty totaling $9,307 in the last three years.

Who owns Pocahontas Healthcare and Rehabilitation Center?

It is part of Southern Administrative Services and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Pocahontas Healthcare and Rehabilitation Center?

(870) 892-2523. The facility is located at 105 Country Club Road, Pocahontas, AR 72455.

Other nursing homes in Pocahontas

Compare all nursing homes in Pocahontas, AR →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.