Conway Healthcare and Rehabilitation Center
Nursing Home · Conway, AR
CMS certification number045245
Contact & location
2603 Dave Ward DriveConway, AR 72034
Faulkner County
- Phone
- (501) 329-2149
- ZIP code
- 72034 – all care providers
Facility details
- Certified beds
- 105
- Residents per day
- 69.7 (66% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Faulkner SNF Operations LLC
- Chain
- Southern Administrative Services (35 facilities, avg 3.8★)
- Medicare certified since
- August 15, 1994
- Participates in
- Medicare and Medicaid
- Continuing care
- Part of a continuing care retirement community
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.91 (state 4.03 · U.S. 3.86)
- Registered nurses (RN)
- 0.35 (state 0.41 · U.S. 0.69)
- Licensed practical nurses
- 0.79 (state 0.95 · U.S. 0.86)
- Nurse aides
- 2.78 (state 2.67 · U.S. 2.32)
- Weekend total
- 3.39 (state 3.46 · U.S. 3.42)
- Nursing staff turnover
- 60.7 (state 49.5 · U.S. 45.8)%
- RN turnover
- 76.9 (state 44.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- August 21, 2025
- Health deficiencies (last cycle)
- 6.0 (state 2.9 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 23 health · 5 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-08-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-20 |
| 2025-08-21 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-20 |
| 2025-08-21 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-20 |
| 2025-08-21 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-20 |
| 2025-08-21 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-20 |
| 2025-08-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-20 |
| 2024-10-31 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-11-22 |
| 2024-05-06 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-05-06 |
| 2024-05-06 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-17 |
| 2024-05-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-27 |
| 2024-05-06 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-05-06 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-17 |
| 2024-05-06 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-20 |
| 2024-05-06 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-07 |
| 2024-05-06 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-16 |
| 2024-03-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-05 |
| 2023-03-17 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-14 |
| 2023-03-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-14 |
| 2023-03-17 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-14 |
| 2023-03-17 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-14 |
| 2023-03-17 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-14 |
| 2023-03-17 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-14 |
| 2023-03-17 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-14 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $25,483 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-05-06 | Fine | $25,483 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| 4P2T1 Ops Holding LP (organization) | 5%+ Direct Ownership Interest · 100% | |
| Jej Assets LP (organization) | 5%+ Indirect Ownership Interest | |
| Ponthie, Sharlot (individual) | 5%+ Indirect Ownership Interest | |
| Ponthie, John (individual) | Corporate Officer · NOT APPLICABLE | |
| Alexark1 LLC (organization) | General Partnership Interest · NOT APPLICABLE | |
| Jej Management, LLC (organization) | General Partnership Interest · NOT APPLICABLE | |
| Poore, Melissa (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Conway Healthcare and Rehabilitation Center?
Conway Healthcare and Rehabilitation Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.4-star average in Arkansas.
How many beds does Conway Healthcare and Rehabilitation Center have?
It has 105 certified beds and cares for about 70 residents per day.
Has Conway Healthcare and Rehabilitation Center been fined?
Yes. CMS lists 1 penalty totaling $25,483 in the last three years.
Who owns Conway Healthcare and Rehabilitation Center?
It is part of Southern Administrative Services and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Conway Healthcare and Rehabilitation Center?
(501) 329-2149. The facility is located at 2603 Dave Ward Drive, Conway, AR 72034.
Other nursing homes in Conway
-
Salem Place Nursing and Rehabilitation Center, INC
Nursing Home · Conway, AR · 103 beds
★★★★★ -
Superior Health & Rehab, LLC
Nursing Home · Conway, AR · 118 beds
★★★★★ -
Heritage Living Center
Nursing Home · Conway, AR · 140 beds
★★★★ -
The Blossoms at Conway Rehab & Nursing Center
Nursing Home · Conway, AR · 104 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.