Crestpark Helena, LLC
Nursing Home · Helena, AR
CMS certification number045221
Contact & location
116 November DriveHelena, AR 72342
Phillips County
- Phone
- (870) 338-9886
- ZIP code
- 72342 – all care providers
Facility details
- Certified beds
- 100
- Residents per day
- 31.1 (31% occupied)
- Ownership
- For profit - Limited Liability company
- Chain
- Crestpark (6 facilities, avg 3.2★)
- Medicare certified since
- January 1, 1994
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.90 (state 4.03 · U.S. 3.86)
- Registered nurses (RN)
- 0.83 (state 0.41 · U.S. 0.69)
- Licensed practical nurses
- 0.78 (state 0.95 · U.S. 0.86)
- Nurse aides
- 3.29 (state 2.67 · U.S. 2.32)
- Weekend total
- 4.38 (state 3.46 · U.S. 3.42)
- Nursing staff turnover
- 20.9 (state 49.5 · U.S. 45.8)%
- RN turnover
- 40.0 (state 44.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- September 5, 2025
- Health deficiencies (last cycle)
- 5.0 (state 2.9 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 20 health · 9 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-09-05 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-10-03 |
| 2025-09-05 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-03 |
| 2025-09-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-03 |
| 2025-09-05 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2025-10-03 |
| 2025-09-05 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-10-03 |
| 2024-06-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2024-06-06 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2024-06-06 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2024-06-06 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2024-06-06 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2024-06-06 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2024-06-06 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2023-04-13 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-13 |
| 2023-04-13 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-13 |
| 2023-04-13 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-13 |
| 2023-04-13 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-05-13 |
| 2023-04-13 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-13 |
| 2023-04-13 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-13 |
| 2023-04-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-13 |
| 2023-04-13 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-13 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Belew, Barbara (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Belew, LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Dilks, LLC (organization) | Indirect Ownership Interest · NOT APPLICABLE | |
| Dilks, Melisha (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Belew, Barbara (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Belew, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Dilks, LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Dilks, Melisha (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Crestpark Helena, LLC?
Crestpark Helena, LLC has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.4-star average in Arkansas.
How many beds does Crestpark Helena, LLC have?
It has 100 certified beds and cares for about 31 residents per day.
Has Crestpark Helena, LLC been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Crestpark Helena, LLC?
It is part of Crestpark and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Crestpark Helena, LLC?
(870) 338-9886. The facility is located at 116 November Drive, Helena, AR 72342.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.