Surprise Health and Rehabilitation Center

Nursing Home · Surprise, AZ

CMS overall rating 5/5 For profit - Corporation

CMS certification number035297

Contact & location

14660 West Parkwood Drive
Surprise, AZ 85374
Maricopa County
Phone
(623) 546-5030
ZIP code
85374 – all care providers

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Facility details

Certified beds
100
Residents per day
100.6 (101% occupied)
Ownership
For profit - Corporation
Legal name
Ludden Healthcare LLC
Chain
The Ensign Group (342 facilities, avg 3.2★)
Medicare certified since
October 4, 2019
Participates in
Medicare
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.3
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 2.9
Quality measures★★★★★ 5/5
State avg 4.5
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.05 (state 3.97 · U.S. 3.86)
Registered nurses (RN)
0.89 (state 0.70 · U.S. 0.69)
Licensed practical nurses
1.46 (state 1.04 · U.S. 0.86)
Nurse aides
2.70 (state 2.23 · U.S. 2.32)
Weekend total
4.26 (state 3.50 · U.S. 3.42)
Nursing staff turnover
40.9 (state 45.1 · U.S. 45.8)%
RN turnover
40.0 (state 43.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
March 27, 2026
Health deficiencies (last cycle)
3.0 (state 6.4 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
8 health · 1 fire safety
DateCitationSeverityStatus
2026-03-27 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-07
2026-03-27 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-07
2026-03-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-07
2025-03-11 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-03-06 Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
F0836 · Administration Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-19
2024-06-27 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-13
2022-12-23 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-01-23
2022-12-23 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-01-23

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Ensign Services INC (organization)Administrator · NOT APPLICABLE
Glazier, Mark (individual)Administrator · NOT APPLICABLE
Nassour, William (individual)Administrator · NOT APPLICABLE
Standard Bearer Healthcare Op, LP (organization)Administrator · NOT APPLICABLE
Statler Health Holdings LLC (organization)Administrator · NOT APPLICABLE
The Ensign Group INC (organization)Administrator · NOT APPLICABLE
Burnam, Soon (individual)Corporate Officer · NOT APPLICABLE
Keetch, Chad (individual)Corporate Officer · NOT APPLICABLE
Peterson, Forrest (individual)Corporate Officer · NOT APPLICABLE
Bandera Healthcare LLC (organization)Direct Ownership Interest · NOT APPLICABLE
Port, Barry (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Glazier, Mark (individual)Managing Control - Governing Body · NOT APPLICABLE
Nassour, William (individual)Managing Control - Governing Body · NOT APPLICABLE
Glazier, Mark (individual)Operational/managerial Control · NOT APPLICABLE
Nassour, William (individual)Operational/managerial Control · NOT APPLICABLE
Ventura Medstaff, LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Surprise Health and Rehabilitation Center?

Surprise Health and Rehabilitation Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Arizona.

How many beds does Surprise Health and Rehabilitation Center have?

It has 100 certified beds and cares for about 101 residents per day.

Has Surprise Health and Rehabilitation Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Surprise Health and Rehabilitation Center?

It is part of The Ensign Group and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Surprise Health and Rehabilitation Center?

(623) 546-5030. The facility is located at 14660 West Parkwood Drive, Surprise, AZ 85374.

Other nursing homes in Surprise

Compare all nursing homes in Surprise, AZ →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.