Haven of Lakeside

Nursing Home · Lakeside, AZ

CMS overall rating 1/5 For profit - Limited Liability company

CMS certification number035277

Contact & location

3401 North Lockwood Drive
Lakeside, AZ 85929
Navajo County
Phone
(928) 368-2060
ZIP code
85929 – all care providers

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Facility details

Certified beds
112
Residents per day
96.7 (86% occupied)
Ownership
For profit - Limited Liability company
Legal name
Haven of Lakeside LLC
Chain
Haven Health (20 facilities, avg 2.7★)
Medicare certified since
November 2, 2010
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.3
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 2.9
Quality measures★★★★★ 1/5
State avg 4.5
Long-stay quality★★★★★ 1/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.42 (state 3.97 · U.S. 3.86)
Registered nurses (RN)
0.58 (state 0.70 · U.S. 0.69)
Licensed practical nurses
0.50 (state 1.04 · U.S. 0.86)
Nurse aides
2.34 (state 2.23 · U.S. 2.32)
Weekend total
3.15 (state 3.50 · U.S. 3.42)
Nursing staff turnover
51.2 (state 45.1 · U.S. 45.8)%
RN turnover
46.2 (state 43.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
November 19, 2025
Health deficiencies (last cycle)
19.0 (state 6.4 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
48 health · 4 fire safety · includes actual harm
DateCitationSeverityStatus
2026-01-27 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-01
2026-01-27 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-01
2026-01-21 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-01
2026-01-21 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-01
2026-01-21 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-01
2025-11-19 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-05
2025-11-19 Ensure the activities program is directed by a qualified professional.
F0680 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-05
2025-11-19 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-05
2025-11-19 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-05
2025-11-19 Develop, implement, and/or maintain an effective training program for all new and existing staff members.
F0940 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-05
2025-11-19 Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
F0942 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-05
2025-11-19 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-12-05
2025-11-19 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-05
2025-11-19 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-05
2025-11-19 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-05
2025-11-19 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-05
2025-11-19 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-05
2025-11-19 Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
F0945 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-05
2025-11-19 Provide behavior health training consistent with the requirements and as determined by a facility assessment.
F0949 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-05
2025-07-16 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-16
2025-07-09 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-08
2025-07-09 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-08
2025-06-11 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-07-10
2025-03-04 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-04
2025-03-04 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-04
2025-03-04 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-04
2025-02-21 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-28
2025-02-06 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-28
2024-10-01 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-12
2024-06-06 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-16
2024-06-06 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-16
2024-06-06 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-16
2024-06-06 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-16
2024-06-06 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-16
2022-12-08 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-02-24
2022-12-08 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-02-24
2022-12-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-02-24
2022-12-08 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-02-24
2022-12-08 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-02-24
2022-12-08 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-02-24
2022-12-08 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-02-24
2022-12-08 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-02-24
2022-12-08 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-02-24
2022-12-08 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-02-24
2022-12-08 Ensure the activities program is directed by a qualified professional.
F0680 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-02-24
2022-12-08 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-02-24
2022-12-08 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-02-24
2022-12-08 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-02-24

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $8,278 in fines.

DateTypeAmount
2025-06-11Fine$8,278

Ownership & management

NameRoleSince
Haven Health Properties LLC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Haven Lakeside Real Estate LLC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Clark Globalmed, LLC (organization)Administrator · NOT APPLICABLE
Clark, Randolph (individual)Administrator · NOT APPLICABLE
Espinosa, Stephanie (individual)Administrator · NOT APPLICABLE
Fair, Ryan (individual)Administrator · NOT APPLICABLE
Fragoso, Lindsay (individual)Administrator · NOT APPLICABLE
Hansen, Caleb (individual)Administrator · NOT APPLICABLE
Haven Health Properties LLC (organization)Administrator · NOT APPLICABLE
Haven Lakeside Real Estate LLC (organization)Administrator · NOT APPLICABLE
Health Group Management LLC (organization)Administrator · NOT APPLICABLE
Longhurst, Stock (individual)Administrator · NOT APPLICABLE
Robertson, Brett (individual)Administrator · NOT APPLICABLE
Samuelian, Robert (individual)Administrator · NOT APPLICABLE
Samuelian, Spencer (individual)Administrator · NOT APPLICABLE
Samuelian, Stephen (individual)Administrator · NOT APPLICABLE
Seastrand, Jason (individual)Administrator · NOT APPLICABLE
West, Christian (individual)Administrator · NOT APPLICABLE
Espinosa, Stephanie (individual)Corporate Officer · NOT APPLICABLE
Fragoso, Lindsay (individual)Corporate Officer · NOT APPLICABLE
Robertson, Brett (individual)Direct Ownership Interest · NOT APPLICABLE
Samuelian, Robert (individual)Direct Ownership Interest · NOT APPLICABLE
Samuelian, Spencer (individual)Direct Ownership Interest · NOT APPLICABLE
Samuelian, Stephen (individual)Direct Ownership Interest · NOT APPLICABLE
Seastrand, Jason (individual)Direct Ownership Interest · NOT APPLICABLE
West, Christian (individual)Direct Ownership Interest · NOT APPLICABLE
Clark Globalmed, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Clark, Randolph (individual)Operational/managerial Control · NOT APPLICABLE
Espinosa, Stephanie (individual)Operational/managerial Control · NOT APPLICABLE
Fair, Ryan (individual)Operational/managerial Control · NOT APPLICABLE
Fragoso, Lindsay (individual)Operational/managerial Control · NOT APPLICABLE
Hansen, Caleb (individual)Operational/managerial Control · NOT APPLICABLE
Health Group Management LLC (organization)Operational/managerial Control · NOT APPLICABLE
Longhurst, Stock (individual)Operational/managerial Control · NOT APPLICABLE
Robertson, Brett (individual)Operational/managerial Control · NOT APPLICABLE
Samuelian, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Samuelian, Spencer (individual)Operational/managerial Control · NOT APPLICABLE
Samuelian, Stephen (individual)Operational/managerial Control · NOT APPLICABLE
Seastrand, Jason (individual)Operational/managerial Control · NOT APPLICABLE
West, Christian (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Haven of Lakeside?

Haven of Lakeside has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Arizona.

How many beds does Haven of Lakeside have?

It has 112 certified beds and cares for about 97 residents per day.

Has Haven of Lakeside been fined?

Yes. CMS lists 1 penalty totaling $8,278 in the last three years.

Who owns Haven of Lakeside?

It is part of Haven Health and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Haven of Lakeside?

(928) 368-2060. The facility is located at 3401 North Lockwood Drive, Lakeside, AZ 85929.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.