The Lingenfelter Center

Nursing Home · Kingman, AZ

CMS overall rating 2/5 Abuse citation For profit - Corporation

CMS certification number035262
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

1099 Sunrise Avenue
Kingman, AZ 86401
Mohave County
Phone
(928) 718-4852
ZIP code
86401 – all care providers

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Facility details

Certified beds
88
Residents per day
73.0 (83% occupied)
Ownership
For profit - Corporation
Legal name
The Lingenfelter Center, LTD
Medicare certified since
July 10, 2003
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.3
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 2.9
Quality measures★★★★★ 2/5
State avg 4.5
Long-stay quality★★★★★ 2/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.72 (state 3.97 · U.S. 3.86)
Registered nurses (RN)
0.58 (state 0.70 · U.S. 0.69)
Licensed practical nurses
0.66 (state 1.04 · U.S. 0.86)
Nurse aides
2.47 (state 2.23 · U.S. 2.32)
Weekend total
3.40 (state 3.50 · U.S. 3.42)
Nursing staff turnover
46.4 (state 45.1 · U.S. 45.8)%
RN turnover
30.8 (state 43.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 6, 2024
Health deficiencies (last cycle)
13.0 (state 6.4 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
20 health · 0 fire safety
DateCitationSeverityStatus
2026-04-08 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-29
2025-05-15 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-30
2024-11-14 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-11-14 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-31
2024-06-06 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-06-17
2024-06-06 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-26
2024-06-06 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-26
2024-06-06 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-26
2024-06-06 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-26
2024-06-06 Ensure the activities program is directed by a qualified professional.
F0680 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-11
2024-06-06 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-26
2024-06-06 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-01
2024-06-06 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-26
2024-06-06 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-28
2024-06-06 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-28
2024-06-06 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-28
2024-05-15 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-29
2024-03-27 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-08-12
2023-02-23 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-03
2021-12-16 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-12-27

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Cobanovich, Stephanie (individual)Administrator · NOT APPLICABLE
Collins, Jessica (individual)Administrator · NOT APPLICABLE
Collins, Jillian (individual)Administrator · NOT APPLICABLE
Collins, Joshua (individual)Administrator · NOT APPLICABLE
Creative Care INC (organization)Administrator · NOT APPLICABLE
Ernest L Harman MD Zia Way LLC (organization)Administrator · NOT APPLICABLE
Harman, Ernest (individual)Administrator · NOT APPLICABLE
Lingenfelter, Fred (individual)Administrator · NOT APPLICABLE
Napier, Pierre (individual)Administrator · NOT APPLICABLE
Ott, Kristen (individual)Administrator · NOT APPLICABLE
Overson, Sara (individual)Administrator · NOT APPLICABLE
Terry, Sandra (individual)Administrator · NOT APPLICABLE
Collins, Jessica (individual)Corporate Director · NOT APPLICABLE
Napier, Pierre (individual)Corporate Officer · NOT APPLICABLE
Ott, Kristen (individual)Corporate Officer · NOT APPLICABLE
Collins, Jessica (individual)Direct Ownership Interest · NOT APPLICABLE
Collins, Jillian (individual)Direct Ownership Interest · NOT APPLICABLE
Collins, Joshua (individual)Direct Ownership Interest · NOT APPLICABLE
Creative Care INC (organization)Direct Ownership Interest · NOT APPLICABLE
Lingenfelter, Fred (individual)Direct Ownership Interest · NOT APPLICABLE
Overson, Sara (individual)Direct Ownership Interest · NOT APPLICABLE
Terry, Sandra (individual)Direct Ownership Interest · NOT APPLICABLE
Napier, Pierre (individual)Managing Control - Governing Body · NOT APPLICABLE
Ott, Kristen (individual)Managing Control - Governing Body · NOT APPLICABLE
Cobanovich, Stephanie (individual)Operational/managerial Control · NOT APPLICABLE
Collins, Jessica (individual)Operational/managerial Control · NOT APPLICABLE
Creative Care INC (organization)Operational/managerial Control · NOT APPLICABLE
Ernest L Harman MD Zia Way LLC (organization)Operational/managerial Control · NOT APPLICABLE
Harman, Ernest (individual)Operational/managerial Control · NOT APPLICABLE
Napier, Pierre (individual)Operational/managerial Control · NOT APPLICABLE
Ott, Kristen (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of The Lingenfelter Center?

The Lingenfelter Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Arizona.

How many beds does The Lingenfelter Center have?

It has 88 certified beds and cares for about 73 residents per day.

Has The Lingenfelter Center been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of The Lingenfelter Center?

(928) 718-4852. The facility is located at 1099 Sunrise Avenue, Kingman, AZ 86401.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.