The Legacy Rehab & Care Center
Nursing Home · Bullhead City, AZ
CMS certification number035097
Contact & location
2812 Silver Creek RoadBullhead City, AZ 86442
Mohave County
- Phone
- (928) 763-1404
- ZIP code
- 86442 – all care providers
Facility details
- Certified beds
- 120
- Residents per day
- 79.0 (66% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Silver Ridge Management INC
- Medicare certified since
- January 8, 1985
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.53 (state 3.97 · U.S. 3.86)
- Registered nurses (RN)
- 0.40 (state 0.70 · U.S. 0.69)
- Licensed practical nurses
- 1.04 (state 1.04 · U.S. 0.86)
- Nurse aides
- 2.10 (state 2.23 · U.S. 2.32)
- Weekend total
- 3.18 (state 3.50 · U.S. 3.42)
- Nursing staff turnover
- 41.7 (state 45.1 · U.S. 45.8)%
- RN turnover
- 42.9 (state 43.6 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- May 15, 2026
- Health deficiencies (last cycle)
- 2.0 (state 6.4 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 4 health · 3 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-18 |
| 2025-09-09 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-11-01 |
| 2023-02-09 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-02-20 |
| 2023-02-09 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-20 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Collins, Jessica (individual) | Administrator · NOT APPLICABLE | |
| Collins, Jillian (individual) | Administrator · NOT APPLICABLE | |
| Collins, Joshua (individual) | Administrator · NOT APPLICABLE | |
| Creative Care INC (organization) | Administrator · NOT APPLICABLE | |
| Ernest L Harman MD Zia Way LLC (organization) | Administrator · NOT APPLICABLE | |
| Harman, Ernest (individual) | Administrator · NOT APPLICABLE | |
| Lingenfelter, Fred (individual) | Administrator · NOT APPLICABLE | |
| Napier, Pierre (individual) | Administrator · NOT APPLICABLE | |
| Ott, Kristen (individual) | Administrator · NOT APPLICABLE | |
| Overson, Sara (individual) | Administrator · NOT APPLICABLE | |
| Terry, Sandra (individual) | Administrator · NOT APPLICABLE | |
| Collins, Jessica (individual) | Corporate Director · NOT APPLICABLE | |
| Napier, Pierre (individual) | Corporate Officer · NOT APPLICABLE | |
| Ott, Kristen (individual) | Corporate Officer · NOT APPLICABLE | |
| Collins, Jessica (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Collins, Jillian (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Collins, Joshua (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Creative Care INC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Lingenfelter, Fred (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Overson, Sara (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Terry, Sandra (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Collins, Jessica (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Napier, Pierre (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Ott, Kristen (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Collins, Jessica (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Creative Care INC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Ernest L Harman MD Zia Way LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Harman, Ernest (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Napier, Pierre (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ott, Kristen (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of The Legacy Rehab & Care Center?
The Legacy Rehab & Care Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Arizona.
How many beds does The Legacy Rehab & Care Center have?
It has 120 certified beds and cares for about 79 residents per day.
Has The Legacy Rehab & Care Center been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of The Legacy Rehab & Care Center?
(928) 763-1404. The facility is located at 2812 Silver Creek Road, Bullhead City, AZ 86442.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.