Haven of Flagstaff

Nursing Home · Flagstaff, AZ

CMS overall rating 3/5 Abuse citation For profit - Corporation

CMS certification number035091
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

800 West University Avenue
Flagstaff, AZ 86001
Coconino County
Phone
(928) 779-6931
ZIP code
86001 – all care providers

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Facility details

Certified beds
83
Residents per day
77.9 (94% occupied)
Ownership
For profit - Corporation
Legal name
Haven of Flagstaff LLC
Chain
Haven Health (20 facilities, avg 2.7★)
Medicare certified since
February 8, 1984
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.3
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 2.9
Quality measures★★★★★ 5/5
State avg 4.5
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.35 (state 3.97 · U.S. 3.86)
Registered nurses (RN)
0.83 (state 0.70 · U.S. 0.69)
Licensed practical nurses
0.73 (state 1.04 · U.S. 0.86)
Nurse aides
1.79 (state 2.23 · U.S. 2.32)
Weekend total
3.09 (state 3.50 · U.S. 3.42)
Nursing staff turnover
43.8 (state 45.1 · U.S. 45.8)%
RN turnover
40.0 (state 43.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
March 14, 2025
Health deficiencies (last cycle)
7.0 (state 6.4 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
24 health · 8 fire safety · includes actual harm
DateCitationSeverityStatus
2025-12-22 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-20
2025-04-29 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-05-30
2025-03-14 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-09
2025-03-14 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-09
2025-03-14 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-09
2025-03-14 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-09
2025-03-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-09
2025-03-14 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-09
2024-10-23 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-09
2024-10-23 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-09
2024-10-23 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2022-03-01
2023-12-14 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-03
2023-12-14 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-03
2023-10-05 Ensure the activities program is directed by a qualified professional.
F0680 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-06
2023-10-05 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-06
2023-10-05 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-06
2023-10-05 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-06
2023-10-05 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-06
2023-10-05 Provide or get specialized rehabilitative services as required for a resident.
F0825 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-06
2022-08-18 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-09-15
2022-08-18 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-15
2022-08-18 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-15
2022-08-18 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-15
2022-08-18 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-15

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $13,098 in fines.

DateTypeAmount
2025-03-14Fine$13,098

Ownership & management

NameRoleSince
Haven Arizona Real Estate, LLC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Haven Flagstaff Real Estate LLC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Haven Real Estate Partners, LLC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Espinosa, Stephanie (individual)Administrator · NOT APPLICABLE
Figueroa-Diaz, Vicente (individual)Administrator · NOT APPLICABLE
Fragoso, Lindsay (individual)Administrator · NOT APPLICABLE
Haven Arizona Real Estate, LLC (organization)Administrator · NOT APPLICABLE
Haven Flagstaff Real Estate LLC (organization)Administrator · NOT APPLICABLE
Haven Real Estate Partners, LLC (organization)Administrator · NOT APPLICABLE
Health Group Management LLC (organization)Administrator · NOT APPLICABLE
Longhurst, Stock (individual)Administrator · NOT APPLICABLE
McCullough, Erin (individual)Administrator · NOT APPLICABLE
Miller, Crystal (individual)Administrator · NOT APPLICABLE
Robertson, Brett (individual)Administrator · NOT APPLICABLE
Samuelian, Robert (individual)Administrator · NOT APPLICABLE
Samuelian, Spencer (individual)Administrator · NOT APPLICABLE
Samuelian, Stephen (individual)Administrator · NOT APPLICABLE
Sciara, Patrick (individual)Administrator · NOT APPLICABLE
Seastrand, Jason (individual)Administrator · NOT APPLICABLE
Smith, Wendy (individual)Administrator · NOT APPLICABLE
Ternion Physician Group, Pllc (organization)Administrator · NOT APPLICABLE
West, Christian (individual)Administrator · NOT APPLICABLE
Samuelian, Robert (individual)Direct Ownership Interest · NOT APPLICABLE
Samuelian, Spencer (individual)Direct Ownership Interest · NOT APPLICABLE
Samuelian, Stephen (individual)Direct Ownership Interest · NOT APPLICABLE
Seastrand, Jason (individual)Direct Ownership Interest · NOT APPLICABLE
West, Christian (individual)Direct Ownership Interest · NOT APPLICABLE
Espinosa, Stephanie (individual)Operational/managerial Control · NOT APPLICABLE
Figueroa-Diaz, Vicente (individual)Operational/managerial Control · NOT APPLICABLE
Fragoso, Lindsay (individual)Operational/managerial Control · NOT APPLICABLE
Health Group Management LLC (organization)Operational/managerial Control · NOT APPLICABLE
Longhurst, Stock (individual)Operational/managerial Control · NOT APPLICABLE
McCullough, Erin (individual)Operational/managerial Control · NOT APPLICABLE
Miller, Crystal (individual)Operational/managerial Control · NOT APPLICABLE
Robertson, Brett (individual)Operational/managerial Control · NOT APPLICABLE
Samuelian, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Samuelian, Spencer (individual)Operational/managerial Control · NOT APPLICABLE
Samuelian, Stephen (individual)Operational/managerial Control · NOT APPLICABLE
Sciara, Patrick (individual)Operational/managerial Control · NOT APPLICABLE
Seastrand, Jason (individual)Operational/managerial Control · NOT APPLICABLE
Smith, Wendy (individual)Operational/managerial Control · NOT APPLICABLE
Ternion Physician Group, Pllc (organization)Operational/managerial Control · NOT APPLICABLE
West, Christian (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Haven of Flagstaff?

Haven of Flagstaff has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Arizona.

How many beds does Haven of Flagstaff have?

It has 83 certified beds and cares for about 78 residents per day.

Has Haven of Flagstaff been fined?

Yes. CMS lists 1 penalty totaling $13,098 in the last three years.

Who owns Haven of Flagstaff?

It is part of Haven Health and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Haven of Flagstaff?

(928) 779-6931. The facility is located at 800 West University Avenue, Flagstaff, AZ 86001.

Other nursing homes in Flagstaff

Compare all nursing homes in Flagstaff, AZ →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.