Canterbury Health Care Facility

Nursing Home · Phenix City, AL

CMS overall rating 2/5 For profit - Corporation

CMS certification number015382

Contact & location

1720 Knowles Road
Phenix City, AL 36869
Russell County
Phone
(334) 291-0485
ZIP code
36869 – all care providers

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Facility details

Certified beds
137
Residents per day
129.6 (95% occupied)
Ownership
For profit - Corporation
Legal name
Canterbury Aop SNF Operations LLC
Chain
Venza Care Management (25 facilities, avg 2.4★)
Medicare certified since
June 28, 1983
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.6
Quality measures★★★★★ 2/5
State avg 3.2
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.07 (state 3.88 · U.S. 3.86)
Registered nurses (RN)
0.38 (state 0.65 · U.S. 0.69)
Licensed practical nurses
0.87 (state 0.79 · U.S. 0.86)
Nurse aides
2.82 (state 2.44 · U.S. 2.32)
Weekend total
3.49 (state 3.26 · U.S. 3.42)
Nursing staff turnover
54.2 (state 46.9 · U.S. 45.8)%
RN turnover
50.0 (state 39.5 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
June 2, 2023
Health deficiencies (last cycle)
6.0 (state 4.0 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
13 health · 4 fire safety · includes actual harm
DateCitationSeverityStatus
2023-10-04 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-17
2023-06-02 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-24
2023-06-02 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-07
2023-06-02 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-07
2023-06-02 Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
F0661 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-07
2023-06-02 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-07
2023-06-02 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-07
2021-04-23 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
G
Actual harm
Corrected 2021-03-31
2021-04-23 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2021-03-31
2021-04-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2021-05-28
2021-04-23 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2021-05-28
2021-04-23 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-05-28
2020-02-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2020-03-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Aop SNF Operations Holdings LLC (organization)5%+ Direct Ownership Interest · 100%
CH Aop Holdings LLC (organization)5%+ Indirect Ownership Interest · 48%
MS Aop Holdings LLC (organization)5%+ Indirect Ownership Interest · 23%
SS Aop Holdings LLC (organization)5%+ Indirect Ownership Interest · 23%
Azzam, Mohannad (individual)Administrator · NOT APPLICABLE
Melb Opco Manager LLC (organization)Administrator · NOT APPLICABLE
Morris, Shannel (individual)Administrator · NOT APPLICABLE
Vertex Financial Services LLC (organization)Administrator · NOT APPLICABLE
Goodman, Menucha (individual)Corporate Officer · NOT APPLICABLE
Strauss, Susan (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Goodman, Menucha (individual)Managing Control - Governing Body · NOT APPLICABLE
Aop Opco Manager LLC (organization)Operational/managerial Control · NOT APPLICABLE
Azzam, Mohannad (individual)Operational/managerial Control · NOT APPLICABLE
Goodman, Menucha (individual)Operational/managerial Control · NOT APPLICABLE
Melb Opco Manager LLC (organization)Operational/managerial Control · NOT APPLICABLE
Morris, Shannel (individual)Operational/managerial Control · NOT APPLICABLE
Vertex Financial Services LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Canterbury Health Care Facility?

Canterbury Health Care Facility has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Alabama.

How many beds does Canterbury Health Care Facility have?

It has 137 certified beds and cares for about 130 residents per day.

Has Canterbury Health Care Facility been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Canterbury Health Care Facility?

It is part of Venza Care Management and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Canterbury Health Care Facility?

(334) 291-0485. The facility is located at 1720 Knowles Road, Phenix City, AL 36869.

Other nursing homes in Phenix City

Compare all nursing homes in Phenix City, AL →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.