Willowbrooke CT Skilled Care CTR Westminster VLG

Nursing Home · Spanish Fort, AL

CMS overall rating 4/5 Non profit - Corporation

CMS certification number015381

Contact & location

500 Spanish Fort Blvd
Spanish Fort, AL 36527
Baldwin County
Phone
(251) 626-7007
ZIP code
36527 – all care providers

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Facility details

Certified beds
60
Residents per day
9.8 (16% occupied)
Ownership
Non profit - Corporation
Legal name
Acts Retirement-Life Communities INC
Chain
Acts Retirement-Life Communities (27 facilities, avg 4.7★)
Medicare certified since
July 7, 1983
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 4/5
State avg 3.2
Long-stay qualityNot rated
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.49 (state 3.88 · U.S. 3.86)
Registered nurses (RN)
1.40 (state 0.65 · U.S. 0.69)
Licensed practical nurses
0.45 (state 0.79 · U.S. 0.86)
Nurse aides
2.64 (state 2.44 · U.S. 2.32)
Weekend total
4.29 (state 3.26 · U.S. 3.42)
Nursing staff turnover
—
RN turnover
—

Inspections

Last standard inspection
April 8, 2021
Health deficiencies (last cycle)
1.0 (state 4.0 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
10 health · 8 fire safety
DateCitationSeverityStatus
2021-04-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2021-05-13
2019-02-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2019-03-15
2018-03-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2018-04-04
2018-03-01 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2018-04-04
2018-03-01 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2018-04-04
2018-03-01 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2018-04-04
2018-03-01 Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
F0837 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2018-04-04
2018-03-01 Have a plan that describes the process for conducting QAPI and QAA activities.
F0865 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2018-04-04
2018-03-01 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2018-04-04
2018-03-01 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2018-04-04

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Acts Management Services, INC. (organization)Administrator · NOT APPLICABLE
Acts Retirement-Life Communities INC (organization)Administrator · NOT APPLICABLE
Ahern, Susan (individual)Administrator · NOT APPLICABLE
Baker Tilly Advisory Group LP (organization)Administrator · NOT APPLICABLE
Baker Tilly US LLP (organization)Administrator · NOT APPLICABLE
Christiansen, Karen (individual)Administrator · NOT APPLICABLE
Fox, Glenn (individual)Administrator · NOT APPLICABLE
Grant, Gerald (individual)Administrator · NOT APPLICABLE
U.S. Bank (organization)Administrator · NOT APPLICABLE
Varden, Kevin (individual)Administrator · NOT APPLICABLE
Webb, Gloryana (individual)Administrator · NOT APPLICABLE
Allmond, Susan (individual)Corporate Director · NOT APPLICABLE
Brod, Kathryn (individual)Corporate Director · NOT APPLICABLE
Callaway, Warren (individual)Corporate Director · NOT APPLICABLE
Chamberlain, Linda (individual)Corporate Director · NOT APPLICABLE
Christiansen, Karen (individual)Corporate Director · NOT APPLICABLE
Detweiler, Harold (individual)Corporate Director · NOT APPLICABLE
Esterhai, John (individual)Corporate Director · NOT APPLICABLE
Gerner, Elric (individual)Corporate Director · NOT APPLICABLE
Glynn, James (individual)Corporate Director · NOT APPLICABLE
Grant, Gerald (individual)Corporate Director · NOT APPLICABLE
Greer, Jason (individual)Corporate Director · NOT APPLICABLE
Kelly, Michael (individual)Corporate Director · NOT APPLICABLE
Lammers, John (individual)Corporate Director · NOT APPLICABLE
Lawson, Daniel (individual)Corporate Director · NOT APPLICABLE
Mashner, Marvin (individual)Corporate Director · NOT APPLICABLE
Middlebrooks, Daniel (individual)Corporate Director · NOT APPLICABLE
Reichard, Dawn (individual)Corporate Director · NOT APPLICABLE
Ahern, Susan (individual)Corporate Officer · NOT APPLICABLE
Allmond, Susan (individual)Corporate Officer · NOT APPLICABLE
Christiansen, Karen (individual)Corporate Officer · NOT APPLICABLE
Fox, Glenn (individual)Corporate Officer · NOT APPLICABLE
Gerner, Elric (individual)Corporate Officer · NOT APPLICABLE
Grant, Gerald (individual)Corporate Officer · NOT APPLICABLE
Lawson, Daniel (individual)Corporate Officer · NOT APPLICABLE
Mashner, Marvin (individual)Corporate Officer · NOT APPLICABLE
Acts Retirement-Life Communities Management, LLC (organization)Indirect Ownership Interest · NOT APPLICABLE
Acts Management Services, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Acts Retirement-Life Communities INC (organization)Operational/managerial Control · NOT APPLICABLE
Acts Retirement-Life Communities Management, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Ahern, Susan (individual)Operational/managerial Control · NOT APPLICABLE
Christiansen, Karen (individual)Operational/managerial Control · NOT APPLICABLE
Fox, Glenn (individual)Operational/managerial Control · NOT APPLICABLE
Grant, Gerald (individual)Operational/managerial Control · NOT APPLICABLE
Varden, Kevin (individual)Operational/managerial Control · NOT APPLICABLE
Webb, Gloryana (individual)Operational/managerial Control · NOT APPLICABLE
U.S. Bank (organization)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Willowbrooke CT Skilled Care CTR Westminster VLG?

Willowbrooke CT Skilled Care CTR Westminster VLG has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Alabama.

How many beds does Willowbrooke CT Skilled Care CTR Westminster VLG have?

It has 60 certified beds and cares for about 10 residents per day.

Has Willowbrooke CT Skilled Care CTR Westminster VLG been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Willowbrooke CT Skilled Care CTR Westminster VLG?

It is part of Acts Retirement-Life Communities and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Willowbrooke CT Skilled Care CTR Westminster VLG?

(251) 626-7007. The facility is located at 500 Spanish Fort Blvd, Spanish Fort, AL 36527.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.